# rt2zammad Request tracker to Zammad migration script. This is not an out of box solution for everybody, you will probably have to customize it. Known issues: * Disabled users from RT can not be accessed by API, thus will lack email address and will fail to be created. Enable all users prior to the migration. * Timestamps are not preserved. The Zammad API doesn't seem to allow this. * Zammad will send notification for all actions, you probably want to disable outgoing mail for time of import.