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Michal Čihař 2020-12-30 09:45:47 +01:00
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README.md
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@ -3,7 +3,7 @@
Request tracker to Zammad migration script. This is not an out of box solution
for everybody, you will probably have to customize it.
Known issues:
## Known issues
* Disabled users from RT can not be accessed by API, thus will lack email
address and will fail to be created. Enable all users prior to the migration.
@ -15,6 +15,17 @@ Known issues:
* Safer approach might be to use own SMTP server and temporarily discard all
mail from Zammad for the migration run.
## Maintenance status
No further development is expected there. This was used once to migrate
[Weblate](https://weblate.org/) and I have no intent to improve this script
myself. Pull requests are still welcome though.
## Usage
1. Prepare virtualenv and install dependencies: `virtualenv .venv --python python 3; . .venv/bin/activate ; pip install -r requirements.txt`
2. Start `rt2zammad.py`, it will display template for configuration file.
3. Fill in the template and save it as `rt2zammad.json`.
4. Start `rt2zammad.py` to perform the migration.
5. Verify the migration results.
6. In case you need to roll back Zammad, please follow https://community.zammad.org/t/reset-database-to-start-from-zero/326