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e3eb49427b
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[fs2zammad] add processed folder, sort input tickets, sleep on failure
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2024-06-24 15:57:37 +02:00 |
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a44c5361f4
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[fs2zammad] extra tweaks for zammad to accept edge cases/tickets
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2024-05-15 11:49:06 +02:00 |
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64218fe9d8
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[fs2zammad] fix dict access synthax in user lookup
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2024-05-08 18:11:41 +02:00 |
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5ca451510f
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[fs2zammad] add exact filter on looked up user emails
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2024-05-08 18:08:19 +02:00 |
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29431f72df
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[fs2zammad] handle tickets with empty subject
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2024-05-08 17:49:36 +02:00 |
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b1fbe9d4ab
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[fs2zammad] sort RT tickets before import
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2024-05-07 14:02:37 +02:00 |
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ac8807167c
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[fs2zammad] fix error handling on ticket creation (previously ignored)
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2024-05-07 13:58:10 +02:00 |
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50084f6ab3
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[fs2zammad] create new tickets using admin session instead of customer session
... we get cryptic errors (wrong value for field x) if we don't have
enough privileges.
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2024-05-07 12:32:58 +02:00 |
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807ed89c08
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[fs2zammad] retry import due to unpredictable 503
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2024-05-02 16:27:50 +02:00 |
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900f8d6a44
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[fs2zammad] fix small ticket creator logic bug
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2024-04-22 17:32:59 +02:00 |
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8e8ff86f9f
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[fs2zammad] do not crash on failed ticket import
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2024-04-22 17:25:43 +02:00 |
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667b80d433
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[fs2zammad] patch single f-string call to support python 3.11
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2024-04-22 13:30:52 +02:00 |
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fb7c1f7582
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[fs2zammad] fix ticket history import
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2024-04-22 11:52:08 +02:00 |
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2ea87072fa
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Add initial fs2zammad script, drop old rt2zammad.py
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2024-04-19 16:50:55 +02:00 |
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