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Request tracker to Zammad migration scripts
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Michal Čihař b67ae6487b Document known issues 
Signed-off-by: Michal Čihař <michal@cihar.com>
2019-05-27 13:18:59 +02:00
.gitignore Download and cache rt data 2019-05-25 11:01:10 +02:00
LICENSE Initial commit 2019-05-25 10:07:42 +02:00
README.md Document known issues 2019-05-27 13:18:59 +02:00
requirements.txt Remove not needed dependency 2019-05-27 12:05:42 +02:00
rt2zammad.py Add actuall migration code 2019-05-27 11:56:19 +02:00

README.md

rt2zammad

Request tracker to Zammad migration script. This is not an out of box solution for everybody, you will probably have to customize it.

Known issues:

  • Comments on issues from non creators are rejected by Zammad. This can be workarounded by creating appropriate organizations in Zammad manually or temporarily grainting Users group agent privilege.
  • Disabled users from RT can not be accessed by API, thus will lack email address. Enable all users prior to the migration.