diff --git a/blog/support-fiascos.mdwn b/blog/support-fiascos.mdwn
index 311d4323..c0263aae 100644
--- a/blog/support-fiascos.mdwn
+++ b/blog/support-fiascos.mdwn
@@ -11,7 +11,10 @@ document real stories.
 
 10 days after the repair the space bar inhibts the same behaviour and
 hangs / does not produce a sign. I cannot open a service request on
-the website, as the previous request is still open.
+the website, as the previous request is still open. Additionally now
+the rubber from the screen falls off. The overall impression of the
+device is like a cheap 50$ notebook that you buy on shady electronics
+market, significantly below standard of regular notebooks.
 
 Again a list of "mysterious" calls can be seen in the Dell website,
 but nobody ever responds on the Dell own website. Meanwhile the