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+[[!meta title="Nico's Porsche Taycan Experience - the handover"]]
+
+## Introduction
+
+This article is part of the series of
+[Nico's Porsche Taycan Experience](/blog/nico-porsche-taycan-experience/).
+
+## The Handover
+
+When I received the car from the
+[Porsche Center Basel](https://dealer.porsche.com/ch/basel/de-CH), I
+was quite happy. Obviously, I mean who isn't if you get a new toy?
+
+Driving the car home - everything went fine, until the next morning
+happened.
+
+The sales person wrote me an email that they will deduct a couple of
+thousand CHF from the car I handed as a trade in. He did not
+negotiate or suggest it, but just wrote an email that basically read
+as follows:
+
+"Your old car has seat damage at the back, thus we deduct a couple of
+thousand CHF."
+
+## So many qeustionmarks
+
+Wait, what? This is one day after taking over the car and I was a bit
+in a shock. Broken seats? In my old car? I never heard or have seen
+that, but even if there are so many things wrong with this approach.
+
+First of all, why not place a call and discuss the situation? Secondly
+if there is damage, why is it up to them to simply decide what it is
+worth? Thirdly, why reach out a day after and not when taking over the
+old car?
+
+## Images vs. images
+
+So I asked the seller what damage he is referring to, as there was
+none when I used to own the car. He sent me pictures of a long broken
+line in the beautiful beige seats I had. What has happened there?
+
+Having received the pictures, I went through my photo gallery and
+luckily I did take outside and inside pictures the day before the
+trade in and - there was no damage.
+
+## What happened?
+
+So what happened? I brought the car including winter tyres (we need
+those in Switzerland) and 2 wheels where stored, wrapped into plastic
+bags on the back seats. It turned out that one of the tyres had a nail
+it it (unknowingly to me) and that either on loading or unloading the
+car, the nail must have ripped the seat.
+
+The tyres were loaded by the local mechanic who changes the wheels
+twice per year and unloaded by the Porsche Center Basel.
+
+So it is inconclusive to whoever of the two actually destroyed the seats.
+
+## Wrong approach
+
+From my perspective, so many things went wrong at the handover. Let's
+assume for a moment that the seats were damaged on loading (which we
+don't know whether they were). Even if that was the case, I'd have
+expected the Porsche Center Basel to verify and reach out to me first,
+before deciding on their own a random number of Swiss Francs to deduct
+from the trade in price.
+
+Furthermore one could argue that they should have checked the car
+better when receiving it (when I was there) and not come back and
+claim issues afterwards.
+
+Now, it is not even clear whether it was actually the fault of the
+mechanic who loaded it and it could as well have been the Porsche
+Center itself who damaged the old car.
+
+## The resolution
+
+After a few heated emails and heated calls the Porsche Center Basel in
+the end agreed on paying the agreed upon price, because it was not
+clear who damaged the seats. But the feeling left
+is like one dealed with gangsters who try to take away your money with
+random accusations.
+
+Quite a rocky start, one day into - let's see how
+the [Porsche Taycan experience
+continues...](/blog/nico-porsche-taycan-experience/).
+
+
+[[!tag porsche car]]
diff --git a/blog/nicos-porsche-taycan-experience.mdwn b/blog/nicos-porsche-taycan-experience.mdwn
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+[[!meta title="Nico's Porsche Taycan Experience"]]
+
+## Introduction
+
+Since end of 2022 I am driving a Porsche Taycan and in the following
+articles you will be able to read about first hand experience what to
+expect when driving such a car.
+
+The articles will be published in the next weeks, part by part and
+when finished, this paragraph will vanished.
+
+## Preface
+
+I've always been conscious about using a car, about what it consumes
+and what it emits. At the same time, I do enjoy driving. When I used
+to use ICE cars, I always turned my car off when I am not using it,
+which is a very German thing to do (and there are even fines for
+letting your car run unnecessarily both in Germany as well as
+Switzerland).
+
+In 2022 I started looking to replace my current car with something
+slightly more sporty and less bad for the environment.
+
+And after evaluating a lot of cars
+([alot!](http://hyperboleandahalf.blogspot.com/2010/04/alot-is-better-than-you-at-everything.html)),
+I settled on a Porsche Taycan, because it seemed to make most sense to me.
+
+## The Porsche Taycan experience
+
+But then when the day came for the handover,
+[I already had a rocky
+start](/blog/nicos-porsche-taycan-experience-part-1-handover).
+
+More to come soon...
+
+## List of Articles
+
+For easier access:
+
+* [Part 1 - The handover](/blog/nicos-porsche-taycan-experience-part-1-handover).
+
+
+
+[[!tag porsche car]]