From 8417e88b72a52ddfb9b478d903bc9ba89456b1a6 Mon Sep 17 00:00:00 2001 From: Nico Schottelius Date: Tue, 21 Jan 2020 21:59:28 +0100 Subject: [PATCH] ++dell update --- blog/support-fiascos.mdwn | 4 +++- 1 file changed, 3 insertions(+), 1 deletion(-) diff --git a/blog/support-fiascos.mdwn b/blog/support-fiascos.mdwn index c0263aae..b3c56fb2 100644 --- a/blog/support-fiascos.mdwn +++ b/blog/support-fiascos.mdwn @@ -51,7 +51,9 @@ Updates from this particular Dell fiasco: 2020-02-24. This makes it an **at least 2 months repair time**. * 2020-01-16: I re-inform Dell that they can refund and pickup the device and that I expect it to be done by 2020-01-24 - +* 2020-01-21: Instead of replacing the notebook with a used notebook, + Dell today suggest to replace it with a new one. I accept the + proposal and now wait for a replacement device. Summary: **Dell is fully incapable of repairing a device** and **upholding a contract**. I assumed I bought a notebook with next business