diff --git a/blog/support-fiascos.mdwn b/blog/support-fiascos.mdwn index 99b94c29..329b6205 100644 --- a/blog/support-fiascos.mdwn +++ b/blog/support-fiascos.mdwn @@ -71,6 +71,15 @@ Updates from this particular Dell fiasco: rather fragile, compared to a thinkpad. Also note: more random keys get stuck half the way and make it impossible to type text correctly, because a key may-or-may not function on the first hit. +* 2020-01-31: The date for the replacement is set to be 2020-02-14. +* 2020-01-31: The notebook begins to further fall apart: the + keyboard/lower part slowly disconnects from the screen on the right + side. This might also explain the wobbly behaviour. Furthermore the + notebook freezes now with some disk I/O. The latter could be a + software bug, the former could be a mis-repair (screw lose?). So + clearly, if you need to rely on a computer, neither the XPS nor Dell + is something to choose. + Summary: **Dell is fully incapable of repairing a device** and **upholding a contract**. I assumed I bought a notebook with next business