diff --git a/blog/support-fiascos.mdwn b/blog/support-fiascos.mdwn
index 12aa7e73..8f3b2205 100644
--- a/blog/support-fiascos.mdwn
+++ b/blog/support-fiascos.mdwn
@@ -7,6 +7,21 @@ involves some support from vendors. Sometimes vendors are doing a
 particular bad job. This blog page is dedicated to vendor screwups and
 document real stories.
 
+## The support for a Dell XPS 13 2-in-1 (2019-12-19 - ongoing)
+
+10 days after the repair the space bar inhibts the same behaviour and
+hangs / does not produce a sign. I cannot open a service request on
+the website, as the previous request is still open.
+
+Again a list of "mysterious" calls can be seen in the Dell website,
+but nobody ever responds on the Dell own website. Meanwhile the
+support on Twitter tells me to take pictures and a video of the space
+on Twitter. After I sent all of it, I am asked to reboot the system
+and try if the space bar still doesn't work in the bootloader.
+
+While this itself is not yet a support fiasco, I see it fast forward
+going there again.
+
 ## The support for a Dell XPS 13 2-in-1 (2019-11-16 - 2019-12-09)
 
 I ordered this particular notebook on 2019-09-19 and it arrived around