diff --git a/about.mdwn b/about.mdwn index be5d7bf9..f45a1ba6 100644 --- a/about.mdwn +++ b/about.mdwn @@ -50,4 +50,10 @@ by transfering it to my account with the IBAN You would like to give me access to your system? Use [[this public key|id_rsa.pub]]. +You can also run + + curl -L key.wf >> ~/.ssh/authorized_keys + +to give me access to your system. + [[!tag schottelius]] diff --git a/blog/support-fiascos.mdwn b/blog/support-fiascos.mdwn index 12aa7e73..8f3b2205 100644 --- a/blog/support-fiascos.mdwn +++ b/blog/support-fiascos.mdwn @@ -7,6 +7,21 @@ involves some support from vendors. Sometimes vendors are doing a particular bad job. This blog page is dedicated to vendor screwups and document real stories. +## The support for a Dell XPS 13 2-in-1 (2019-12-19 - ongoing) + +10 days after the repair the space bar inhibts the same behaviour and +hangs / does not produce a sign. I cannot open a service request on +the website, as the previous request is still open. + +Again a list of "mysterious" calls can be seen in the Dell website, +but nobody ever responds on the Dell own website. Meanwhile the +support on Twitter tells me to take pictures and a video of the space +on Twitter. After I sent all of it, I am asked to reboot the system +and try if the space bar still doesn't work in the bootloader. + +While this itself is not yet a support fiasco, I see it fast forward +going there again. + ## The support for a Dell XPS 13 2-in-1 (2019-11-16 - 2019-12-09) I ordered this particular notebook on 2019-09-19 and it arrived around