From 051117f9835df1c42b621860a375aca466d9bc87 Mon Sep 17 00:00:00 2001 From: Nico Schottelius Date: Sun, 29 Nov 2020 11:17:23 +0100 Subject: [PATCH] update hosted support --- .../hosted-support-system/contents.lr | 76 +++++++++---------- 1 file changed, 35 insertions(+), 41 deletions(-) diff --git a/content/u/products/hosted-support-system/contents.lr b/content/u/products/hosted-support-system/contents.lr index 67dc779..c427ac4 100644 --- a/content/u/products/hosted-support-system/contents.lr +++ b/content/u/products/hosted-support-system/contents.lr @@ -6,11 +6,11 @@ title: Hosted Support System --- subtitle: Easy and transparent support --- -headline1: Transparent +headline1: Good customer support --- headline2: Easy to use --- -headline3: Support System +headline3: Hosted Support System --- header_background_color: #1393B4 --- @@ -18,59 +18,53 @@ header_text_color: text-light --- nav_classes: navbar-dark --- -feature1_title: Versatile +feature1_title: Good customer support --- -feature1_text: You can use our IPv6 VPN to connect your office. Or -your notebook. Or to create your own VPN concentrator. +feature1_text: With our hosted support system you can manage support +requests easily. Customer requests are not lost and can easily be +assigned to an employee to work on. --- -feature2_title: State of the art +feature2_title: Easy to use --- -feature2_text: The ungleich IPv6 is powered by Wireguard. Wireguard is -a light weight, portable and easy to use technology. And it comes with -a /48 IPv6 network routed! +feature2_text: Support needs to be transparent, efficient and of worth +for your users. Our hosted support system works smoothly to make most +of your time and provide best support to your users. --- -feature3_title: Works anywhere +feature3_title: Managed Support System --- -feature3_text: The VPN works in situations where you have NAT, NAT64 -or other network inspection modes in place. It just requires UDP -traffic to pass. +feature3_text: With the hosted support system you can focus on your +core business. Upgrading the system and maintaining it is taking care +of by us. --- content1_text: -## IPv6 VPN -At ungleich we believe that IPv6 should be available everywhere. To -help you connecting to IPv6 only resources, we offer the IPv6-VPN. +## A Support System -We believe that IPv6 is an enabler for many organisations, companies, -developers and freelancers. For this reason we created the -VPN, which enables you to have IPv6 -connectivity from wherever you are for 120 CHF/year. +Our hosted support system enables you to organise support requests and +organise them easily. You can -One VPN is free for all existing customers with resources on -[Data Center Light](/u/projects/data-center-light). +* Receive emails from your customers +* Organise tickets in different groups +* Reply to your customers directly +* Have an auto responder ("Thanks for reaching out") -You can find more about the VPN and technical details, -on [IPv6VPN.ch](https://ipv6vpn.ch). +## How to use it -## Related products +With our hosted support system you get a url like +http://support.example.com. Your employees can login to the system and +work on requests. Your customers / users can either correspond with +you via email or login to the support system themselves to manage +their tickets. -* The [IPv4-to-IPv6 proxy](/u/products/ipv4-to-ipv6-proxy/) enables - IPv6 only websites to be reachable from the IPv4 world. -* [IPv4 as a service](/u/products/ipv4-as-a-service/) - enable you to - get your static IPv4 address anywhere +## Fully Open Source and IPv6 enabled + +As with all our offers the support system is completely based on Open +Source Software components. From the operating system to the ---- -content1_image /u/image/ipv6-vpn-ungleich-swiss.jpg ---- -offer1_title: IPv6 VPN 120 CHF/Year ---- -offer1_text: -* IPv6 addresses registerd in Switzerland -* 80 bit of IPv6 space -* Encrypted -* with a /48 network +## How to order ---- -offer1_link: https://datacenterlight.ch/product/ipv6-vpn-48/ +As the support system can be setup for very different use cases, we +recommend to contact us at **support -at- ungleich.ch** to discuss how +you would like to have your system setup.