From 814cd4b777767a51fd365285607ee4c688f4643d Mon Sep 17 00:00:00 2001 From: Nico Schottelius Date: Tue, 6 Jul 2021 10:36:18 +0200 Subject: [PATCH] Start SLAs --- content/u/products/ungleich-sla/contents.lr | 132 ++++++++++++++++ .../u/products/ungleich-sla/djangohosting.svg | 147 ++++++++++++++++++ 2 files changed, 279 insertions(+) create mode 100644 content/u/products/ungleich-sla/contents.lr create mode 100644 content/u/products/ungleich-sla/djangohosting.svg diff --git a/content/u/products/ungleich-sla/contents.lr b/content/u/products/ungleich-sla/contents.lr new file mode 100644 index 0000000..1d327c6 --- /dev/null +++ b/content/u/products/ungleich-sla/contents.lr @@ -0,0 +1,132 @@ +_discoverable: no +--- +_hidden: no +--- +title: ungleich SLA levels +--- +subtitle: ungleich service level agreements +--- +description1: + +What is the right SLA (service level agreement) for you? At ungleich +we know that every organisation has individual needs and resources. +Depending on your need, we offer different types of service level +agreements. + +## The standard SLA + +If not otherwise specified in the product or service you acquired from +us, the standard SLA will apply. This SLA covers standard operations +and is suitable for non-critical deployments. The standard SLA covers: + +* Target uptime of all services: 99.9% +* Service level: best effort +* Included for all products +* Support via support@ungleich.ch (answered 9-17 on work days) +* Individual Development and Support available at standard rate of 220 CHF/h +* No telephone support + + +--- +feature1_title: Business SLA +--- +feature1_text: +The business SLA is suited for running regular applications with a +focus of + +--- +feature2_title: Enterprise +--- +feature2_text: With our django hosting you can grow as needed. You +can start with a small sites, including development, testing or +staging systems and later grow to full production systems including +backup. +--- +feature3_title: Sustainable & Carbon free +--- +feature3_text: Because our Django hosting runs inside +[Data Center Light](/u/projects/data-center-light), you can run your +application with a good conscience and without emitting extra carbon. + +--- +content1_text: + +## Development flow + +The diagram gives an overview of a typical development flow with +our Django hosting. + +We strongly recommend you to develop Django (like any other application) +with a version control system, even if you are just a single +developer. You can even use the [ungleich code +repository](https://code.ungleich.ch) for free +(you only need to [register an account](https://account.ungleich.ch)). + + + +## Components + +Depending on your stage of development, a Django hosting may contain +1 virtual machine (production), 2 virtual machines (staging + +production) and optionally a backup. + + +## Pricing + +Our Django hosting is consisted with two parts of pricing. First part is a one-time, initial setup fee of 30 CHF, and the second part is a monthly payment for the managed VM at Data Center Light. For the latter you can calculate a standard VM price with 25 CHF monthly maintenance fee. + +## Getting started + +Below offers can get you started with your Django hosting. Our team will get in touch with you as soon as we receive the order. +--- +content1_image: djangohosting.svg +--- +offer1_title: Django Hosting S 42.5 CHF/month +--- +offer1_text: + +* [One time setup fee 30 CHF](https://datacenterlight.ch/product/django-hosting-setup/) +* VM with 1 Core, 2 GB RAM, 10 GB SSD, 100 GB HDD +* Suitable for a development use +* Can be extended with extra HDD space (2 CHF/month per 100 GB) + +--- +offer1_link: https://datacenterlight.ch/product/django-hosting-s/ +--- +offer2_title: Django Hosting M 59 CHF/month +--- +offer2_text: + +* [One time setup fee 30 CHF](https://datacenterlight.ch/product/django-hosting-setup/) +* VM with 2 Core, 4 GB RAM, 20 GB SSD, 200 GB HDD +* Suitable for a small production use +* Can be extended with extra HDD space (2 CHF/month per 100 GB) + +--- +offer2_link: https://datacenterlight.ch/product/django-hosting-m +--- +offer3_title: Django Hosting L 97.5CHF/month +--- +offer3_text: + +* [One time setup fee 30 CHF](https://datacenterlight.ch/product/django-hosting-setup/) +* VM with 4 Core, 8 GB RAM, 50 GB SSD, 500 GB HDD +* Suitable for a standard production use +* Can be extended with extra HDD space (2 CHF/month per 100 GB) + +--- +offer3_link: https://datacenterlight.ch/product/django-hosting-l +--- +content2_text: + +## Get a free quote + +No Django project is exactly the same. It can be very helpful to have a chat with our team when you want to find the suitable setting for your new Django hosting. We invite you to reach out to **support -at- ungleich.ch**. + +For technical details you can check the +[Django Hosting article in the Open Infrastructure +project](https://redmine.ungleich.ch/projects/open-infrastructure/wiki/Django-Hosting). + +## Related products + +* [Webhosting for static files](../zerocarbon-webhosting-with-ipv6/) diff --git a/content/u/products/ungleich-sla/djangohosting.svg b/content/u/products/ungleich-sla/djangohosting.svg new file mode 100644 index 0000000..6aefbe0 --- /dev/null +++ b/content/u/products/ungleich-sla/djangohosting.svg @@ -0,0 +1,147 @@ + + + + + + +G + + +cluster_local + + + +cluster_production_datacenter + +First data center + + +cluster_production + +Production environment + + +cluster_staging + +Staging environment + + +cluster_offsite + +Second data center + + + +editor + +Local editor + + + +git + +Local version control + + + +editor->git + + + + + +localweb + +Development webserver + + + +editor->localweb + + + + + +repo + +Code repository +(f.i. git) + + + +git->repo + + + + + +prodvm + +Production Server +uwsgi,nginx,postgres + + + +backupvm + +Backup server + + + +prodvm->backupvm + + +Daily backup + + + +repo->prodvm + + +Deploy after staging + + + +stagingvm + +Staging Server + + + +repo->stagingvm + + +Pre prod deployment + + + +monitoring + +Monitoring server + + + +monitoring->prodvm + + +Verify operation +and alert on failure + + + +monitoringmonitor + +Monitoring server + + + +monitoringmonitor->monitoring + + +Monitor the monitoring service + + +