diff --git a/content/u/products/ungleich-sla/contents.lr b/content/u/products/ungleich-sla/contents.lr
index cc745b3..e94f5ca 100644
--- a/content/u/products/ungleich-sla/contents.lr
+++ b/content/u/products/ungleich-sla/contents.lr
@@ -25,8 +25,8 @@ and is suitable for non-critical deployments. The standard SLA covers:
 
 * Best effort reaction times
 * Support via support@ungleich.ch (answered 09:00-17:00 on work days)
-* Best effort Telephone support
-* Included for all products
+* Best effort telephone support
+* Included in all products
 
 ### Overview of the SLA levels
 
@@ -53,7 +53,7 @@ and is suitable for non-critical deployments. The standard SLA covers:
         </tr>
         <tr>
             <th scope="row">Guaranteed response time via E-Mail</th>
-            <td>no (best effort)</td>
+            <td>best effort</td>
             <td><a href="#1-business-day">1 business day</a></td>
             <td><a href="#4h-business-hours">4h during business hours</a></td>
             <td><a href="#4h-extended-business-hours">4h during extended business hours</a></td>
@@ -63,9 +63,9 @@ and is suitable for non-critical deployments. The standard SLA covers:
             <th scope="row">Support via telephone</th>
             <td>best effort</td>
             <td>best effort</td>
-            <td>yes, Mo-Fr 09:00-17:00</td>
-            <td>yes, Mo-Fr 06:00-22:00</td>
-            <td>yes, Mo-Su 00:00-23:59</td>
+            <td>Mo-Fr 09:00-17:00</td>
+            <td>Mo-Fr 06:00-22:00</td>
+            <td>Mo-Su 00:00-23:59</td>
         </tr>
         <tr>
             <th scope="row">Pricing (CHF/month)</th>