diff --git a/.gitignore b/.gitignore index e9842fb..d92c453 100644 --- a/.gitignore +++ b/.gitignore @@ -1,3 +1,4 @@ venv/ .DS_Store .idea/ +.history diff --git a/assets/u/image/cards/infrastructure-availability.jpg b/assets/u/image/cards/infrastructure-availability.jpg new file mode 100644 index 0000000..f8ce1fb Binary files /dev/null and b/assets/u/image/cards/infrastructure-availability.jpg differ diff --git a/assets/u/image/cards/service-hours.jpg b/assets/u/image/cards/service-hours.jpg new file mode 100644 index 0000000..4bbb2de Binary files /dev/null and b/assets/u/image/cards/service-hours.jpg differ diff --git a/assets/u/image/cards/sla-levels.jpg b/assets/u/image/cards/sla-levels.jpg new file mode 100644 index 0000000..4472c88 Binary files /dev/null and b/assets/u/image/cards/sla-levels.jpg differ diff --git a/assets/u/image/cards/support-packages.jpg b/assets/u/image/cards/support-packages.jpg new file mode 100644 index 0000000..be50c12 Binary files /dev/null and b/assets/u/image/cards/support-packages.jpg differ diff --git a/assets/u/image/product.jpg b/assets/u/image/product.jpg new file mode 100644 index 0000000..06483a0 Binary files /dev/null and b/assets/u/image/product.jpg differ diff --git a/assets/u/static/css/ungleich.css b/assets/u/static/css/ungleich.css index 6e9f8ce..dad4589 100755 --- a/assets/u/static/css/ungleich.css +++ b/assets/u/static/css/ungleich.css @@ -9,3 +9,25 @@ .headlinebold { font-family: "Nimbus Sans L"; } + +.colored-table { + text-align: center; + background: #E5EDF1; +} + +.colored-table td, .colored-table th { + border: 1px solid #fff; +} + +.colored-table thead th { + border-bottom: 2px solid #fff; +} + +.bg-offer { + background-color: #c0dcf3; +} +.table-responsive { + font-family: "Rubik", sans-serif; + font-size: 13px; + line-height: 22px; +} \ No newline at end of file diff --git a/assets/u/static/style.css b/assets/u/static/style.css index 7ff6e0b..459c337 100644 --- a/assets/u/static/style.css +++ b/assets/u/static/style.css @@ -25,6 +25,20 @@ header h1 { font-size: 42px; } +// Sanghee, 2021-09-20 +h2 { + font-size: 1.65rem; + line-height: 2; + font-weight: 700; +} + +// Sanghee, 2021-09-20 +h3 { + font-size: 1rem; + text-transform: uppercase; + font-weight: 700; +} + header nav ul { list-style: none; margin: 0; diff --git a/content/u/blog/ipv6-vpn-dns-entries/contents.lr b/content/u/blog/ipv6-vpn-dns-entries/contents.lr new file mode 100644 index 0000000..7ef5ae6 --- /dev/null +++ b/content/u/blog/ipv6-vpn-dns-entries/contents.lr @@ -0,0 +1,200 @@ +title: IPv6, VPN and DNS entries +--- +pub_date: 2021-10-13 +--- +author: Nico Schottelius +--- +twitter_handle: NicoSchottelius +--- +_hidden: no +--- +_discoverable: yes +--- +abstract: +Looking at how the patterns of VPN and DNS names changes with IPv6 +--- +body: + +## TL; DR + +With IPv6, DNS management of protected networks can be +simplified. IPv6 VPNs can use simplified DNS configurations to +simplify the network configurations by just using public, restricted +DNS entries. + +## VPN and DNS in the IPv4 world + +VPNs in the IPv4 world are often used to create site-to-site tunnels, +allowing different networks to talk to each other. A typical case is +that organisation A needs to access protected resources of +organisation B and maybe even vice-versa. So a typical VPN looks like +this: + +``` +Organisation A +-------------- + +Protected Host A ---------- Router/VPN gateway +(10.0.0.42/24) | + | + | +Organisation B (Internet) +-------------- | + | + | +Protected Host B ---------- Router/VPN gateway +(10.20.0.42/24) +Host name: lakeside.int.org-b.example.com +``` + +Now if the Protected Host A and Protected Host B want to communicate +with each other on IP basis, this is no problem (I am not elaborating +on the problems of IP collisions in this article, a follow up article +will follow soon). + +However if Protected Host A wants to reach the Protected Host B via +its internal DNS name **lakeside.int.org-b.example.com**, this is +usually a problem, for multiple reasons: + +* Protected Host A might not know the right internal DNS server to + query for int.org-b.example.com. +* Protected Host A might know the right internal DNS server to + query for int.org-b.example.com, but might not have access to it via + the VPN +* The DNS records for int.org-b.example.com often are intentionally + not published to public DNS for multiple reasons: privacy related or + because administrators don't like to publish RFC1918 records into + public DNS records + + +## VPN and DNS in the IPv6 world + +There are multiple ways of how VPNs can be built in the IPv6 world, +including usage of the private IPv4 addresses equivalent named Unique +Local Address (ULA). However instead of using ULA, I will today show +an approach that is more "IPv6 native", using Global Unique Addresses +(GUA), or what is simply known as "public IPv6 address". + +While you might have heard it, I will repeat nonetheless: there are +enough IPv6 addresses for every practical use case that we imagine at +the moment. This is important, because we can use **globally unique +IPv6 addresses** inside the VPN. + +Isn't that a problem? Publicly reachable IPv6 addresses inside a VPN? +It would, if the addresses were **globally reachable**. In the IPv6 +world nothing speaks against having **globally unique, but non-routed +IPv6 addresses**. This is actually a perfect match and much better +than we can do in the IPv4 world: + +* Both organisations A and B can acquire globally unique + addresses. Let's say they organisation A acquires 2001:db8:0::/48 and + organisation B acquires 2001:db8:1::/48. +* Both organisations have two options: they can announce their IPv6 + range to the Internet and block access to their internal network or +* both they can even consider not to announce their network at all + (there is not route in the Internet for it) + +In either case, both organisations will usually select a sub network +of size /64 for the resources they want to expose via the VPN. Let's +say organisation A chooses 2001:db8:0:cafe::/64 and organisation B +chooses 2001:db8:1:7ea::/64. Putting this in context, their VPN now +looks like this: + +``` +Organisation A +-------------- + +Protected Host A ---------- Router/VPN gateway +(2001:db8:0:cafe::42/64) | + | + | +Organisation B (Internet) +-------------- | + | + | +Protected Host B ---------- Router/VPN gateway +(2001:db8:1:7ea::42/64) | +Host name: lakeside.int.org-b.example.com +``` + +Now, how does this change the DNS server situation? Because we are +using IPv6, we have many more options: + +* a) We can publish the DNS records of the domain + int.org-b.example.com globally. While access to the network + 2001:db8:1:7ea::/64 is only possible via VPN, nothing speaks against + having the records in a public DNS server. However, some + administrators advocate to not publish them publicly for privacy + reasons. That is the same logic as publishing or not publish the + RFC1918 (10.x.y.z) addresses in the IPv4 world. +* b) We can publicly/globally delegate the domain + int.org-b.example.com to a nameserver that is only reachable via the + VPN. +* c) We can proceed the same as in the IPv4 world and have a + disconnect, internal DNS server that is responsible for + int.org-b.example.com. + +Option (a) is often seen as a security risk and it can be debated +whether someone who can already guess the correct hostname and +retrieve it's IP address is really a significant higher security +thread than anybody just guessing IP addresses. + +Option (c) is the typical case for IPv4 based VPNs and is causing +above illustrated issues. + +Option (b) is the one that makes IPv6 VPNs much more interesting than +IPv4 based VPNs: + +* The world can know that there is an internal domain + **int.org-b.example.com** and find out which DNS servers are + responsible for it. +* However an attacker easily guesses that internal networks exist + anyway. + +Let's have a look at sample nameserver entries in detail: + +``` +int.org-b.example.com. NS ns-int1.org-b.example.com. +int.org-b.example.com. NS ns-int2.org-b.example.com. +``` + +What does that mean? Anyone in the world can retrieve the information +that int.org-b.example.com has two DNS servers. However the DNS +servers responsible for org-b.example.com can hide the IP addresses of +ns-int1.org-b.example.com and ns-int2.org-b.example.com for everyone, +but hosts coming from organisation A. Or even if the IP addressses of +ns-int1.org-b.example.com and ns-int2.org-b.example.com are world +known, access to them can easily be prevented. + +The measures for this can for instance be DNS views or firewall +entries. In practice this means for VPNs in the IPv6 world: + + +``` +Organisation A +-------------- + +Protected Host A: what is the IP address of lakeside.int.org-b.example.com? +DNS Server of Organisation B: 2001:db8:1:7ea::42 + + +Outside party +------------- +Outside Hosts: what is the IP address of lakeside.int.org-b.example.com? + +a) DNS Server of Organisation B: there is no domain + int.org-b.example.com (DNS view restriction) +b) DNS Server of Organisation B: these are the nameserver for + int.org-b.example.com, but you cannot reach them (firewall protection) +``` + +## Summary + +For IPv6 based VPNs you can get away without reconfiguring your source +networks for DNS servers of the destination party. The target party +always needs to ensure proper access control to internal resources, so +there is no additional overhead. + +DNS, correctly used in the IPv6 VPN world, is a really smooth +operation. This is why we recommend to use +[IPv6 as a basis for VPNs](https://ipv6vpn.ch). diff --git a/content/u/blog/testtesttest/contents.lr b/content/u/blog/testtesttest/contents.lr deleted file mode 100644 index c0e930b..0000000 --- a/content/u/blog/testtesttest/contents.lr +++ /dev/null @@ -1,18 +0,0 @@ -title: something i want to talk about ---- -pub_date: 2020-04-11 ---- -author: Sanghee Kim ---- -twitter_handle: ungleich ---- -_hidden: yes ---- -_discoverable: no ---- -abstract: -this is test post ---- -body: - -This is test post \ No newline at end of file diff --git a/content/u/products/ungleich-infrastructure-availability/contents.lr b/content/u/products/ungleich-infrastructure-availability/contents.lr new file mode 100644 index 0000000..ad3d9a0 --- /dev/null +++ b/content/u/products/ungleich-infrastructure-availability/contents.lr @@ -0,0 +1,113 @@ +_discoverable: yes +--- +_hidden: no +--- +title: ungleich infrastructure availability +--- +subtitle: Making your services dependable +--- +image:/u/image/cards/infrastructure-availability.jpg +--- +headline1: ungleich +--- +headline2: Infrastructure +--- +headline3: Availability +--- +header_background_color: #568BD5 +--- +header_text_color: text-light +--- +nav_classes: navbar-dark +--- +description1: + +## Infrastructure availability + +This is version **1.0 of the ungleich infrastructure availability definition**. + +Depending on your project or business case you have different +availbility requirements. At ungleich we accomodate the range +from "can be offline for a while" up to "is mission critical". +We orientate ourselves on the It standard availability definitions +"availability per year". The following table gives an overview of +typical availability rates: + + +``` +| % | Accepted downtime / year | +|--------+--------------------------| +| 98 | 175.2h or 7.3 days | +| 99 | 87.6h or 3.65 days | +| 99.9 | 8.76h | +| 99.99 | 0.876h or 52.55 minutes | +| 99.999 | 5.25 minutes | +``` + +## General availability + +If not otherwise specified, the **target availability** for every +service is 99.9%. This availability is **not guaranteed by +default**. However we offer **guaranteed availability** for a range of +our products. + +## Guaranteed availability + +We can guarantee availability of individual services depending on your +needs. As every customer need and product is individual, you can +[ask for an individual offer](/u/contact/) for your services. + +## High Availability Methods + +To improve the default availability, we offer a variety of +add-ons. Depending on the booked service, different methods are +applicable. In this section we describe the general methods we offer. + +### Redundant storage + +By default all data is replicated 3 times accross our decentralised +storage system. This protects against disk failures like a traditional +RAID system does. Note that this does not protect against +unintentional deletion, for this you require a backup. + +### Offsite backup + +To allow disaster recovery, we offer [offsite backups](../backup/) +for most of our services. The data is stored in a physical different +location so that even physical damage to a data center will allow you +to restore your data. + +### Dedicated Internet uplinks and IP blocks + +To protect you against DDoS and impacts on our general infrastructure, +we offer dedicated Internet uplinks that are reserved for your +service. This includes a /48 IPv6 address block by default for BGP +announcement. A /24 IPv4 address block for indidivual BGP announcement +can be added at an extra service cost. + +### Redundant services / High availability (HA) + +We realise high availability (HA) using redundant services. These +services can be placed in the same geographic or different geographic +data centers. Depending on the service architecture we offer +Cold-Standby, Hot-Standby or active-active services. + +With different geographic locations separate data storage is included +by default. For services in the same location, an optional separate +data storage is also available. + +### Load Balancing + +For services that allow multiple backends, we offer load balancing +services to distribute the traffic. This can be combined with +dedicated uplinks per location, indivual IP address blocks and +distributed application deployments in multiple locations. You can +also easily realise [blue green +deployments](https://en.wikipedia.org/wiki/Blue-green_deployment) or +[Canary releases](https://martinfowler.com/bliki/CanaryRelease.html). + +## Related pages + +* [ungleich SLAs](../ungleich-sla/) +* [ungleich Service Hours](../ungleich-service-hour/) +* [ungleich Support Packages](../ungleich-support-package/) diff --git a/content/u/products/ungleich-service-hour/contents.lr b/content/u/products/ungleich-service-hour/contents.lr new file mode 100644 index 0000000..a99bb23 --- /dev/null +++ b/content/u/products/ungleich-service-hour/contents.lr @@ -0,0 +1,135 @@ +_discoverable: yes +--- +_hidden: no +--- +title: ungleich service hours +--- +subtitle: Let us solve your challenges +--- +image:/u/image/cards/service-hours.jpg +--- +headline1: ungleich +--- +headline2: Service +--- +headline3: Hours +--- +header_background_color: #5996CE +--- +header_text_color: text-light +--- +nav_classes: navbar-dark +--- +description1: + +You can hire ungleich staff for solving your infrastructure, +software development and project management tasks. Below table +summarises our standard rates. For projects exceeding the specified +standard packages, [reach out to us individually](/u/contact/). + + +
+ + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
Package/FeatureDefault rateSupport packageStarter packageCollaboration package
Hourly Rate (during business hours)220 CHF/h210 CHF/h200 CHF/h180 CHF/h
Hours included during business hours021020
Hourly Rate (outside of business hours)360 CHF/h343 CHF/h327 CHF/h295 CHF/h
Hours included (outside of business hours)0025
Package valid foron demand30 days30 days60 days
Discount0%4.5%9%18%
PricingFREE5003'0005'500
+
+ +* Business hours are Mo-Fr, 9-17, excluding Swiss national holidays +* Hours not consumed during the given timeframe are expired. +* All packages are non-refundable +* Discounts available for Open Source and climate related projects +* For long term and bigger projects, ask for an individual quote. + +## Related pages + +* [ungleich Infrastructure Availability](../ungleich-infrastructure-availability) +* [ungleich SLAs](../ungleich-sla) +* [ungleich Support Packages](../ungleich-support-package) + +--- +offer1_title: Support Package 500 CHF +--- +offer1_text: +* 2 hours included during business hours +* Further hours during business time: 210 CHF/h +* 4.5% discount compared to default hourly rate +* Valid for 30 days +--- +offer1_link: https://ungleich.ch/product/support-package-500 +--- +offer2_title: Starter Package 3'000 CHF +--- +offer2_text: +* 10 hours included during business hours +* 2 hours included outside business hours +* Further hours during business time: 210 CHF/h +* 9% discount compared to default hourly rate +* Valid for 30 days +--- +offer2_link: https://ungleich.ch/product/starter-package-3000 +--- +offer3_title: Collaboration Package 5'500 CHF +--- +offer3_text: +* 20 hours included during business hours +* 5 hours included outside business hours +* Further hours during business time: 180 CHF/h +* 18% discount compared to default hourly rate +* Valid for 60 days +--- +offer3_link: https://ungleich.ch/product/collaboration-package-5500 diff --git a/content/u/products/ungleich-sla/contents.lr b/content/u/products/ungleich-sla/contents.lr index 2db6f35..a3d4cf5 100644 --- a/content/u/products/ungleich-sla/contents.lr +++ b/content/u/products/ungleich-sla/contents.lr @@ -1,4 +1,4 @@ -_discoverable: no +_discoverable: yes --- _hidden: no --- @@ -6,12 +6,30 @@ title: ungleich SLA levels --- subtitle: ungleich service level agreements --- +image:/u/image/cards/sla-levels.jpg +--- +headline1: Service +--- +headline2: Level +--- +headline3: Agreements +--- +header_background_color: #61C1C0 +--- +header_text_color: text-light +--- +nav_classes: navbar-dark +--- description1: -What is the right SLA (service level agreement) for you? At ungleich -we know that every organisation has individual needs and resources. -Depending on your need, we offer different types of service level -agreements. +Our Service Level Agreements (SLAs) define the reachability as well +as the reaction times. As every customer situation is unique, we allow +customization of the service level per customer. + +In this document you can find what the default +SLA covers and which additional options you have. + +This is **version 1.0** of the ungleich SLA levels. ## The standard SLA @@ -19,92 +37,237 @@ If not otherwise specified in the product or service you acquired from us, the standard SLA will apply. This SLA covers standard operations and is suitable for non-critical deployments. The standard SLA covers: -* Target uptime of all services: 99.9% -* Service level: best effort -* Included for all products -* Support via support@ungleich.ch (answered 9-17 on work days) -* Individual Development and Support available at standard rate of 220 CHF/h -* No telephone support +* Best effort reaction times +* Support via support@ungleich.ch (answered 09:00-17:00 on work days) +* Best effort telephone support +* Included in all products +### Overview of the SLA levels + +
+ + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
Feature / SLAStandard SLABusiness SLAProfessional SLAProfessional Plus SLACritical Services SLA
Support via E-Mailyesyesyesyesyes
Guaranteed response time via E-Mailbest effort1 business day4h during business hours4h during extended business hours4h every day
Support via telephonebest effortbest effortMo-Fr 09:00-17:00Mo-Fr 06:00-22:00Mo-Su 00:00-23:59
Pricing (CHF/month)Included for free4509001'8004'200
+
+ +All prices are excluding the [service hours](../ungleich-service-hour). --- -feature1_title: Bronze SLA ---- -feature1_text: - -The business SLA is suited for running regular applications with a -focus of business continuity and individual support. Compared to the -standard SLA it **guarantees you responses within 5 hours** on work -days. You also can **reach our staff at extended** hours. - ---- -feature2_title: Enterprise SLA ---- -feature2_text: - -The Enterprise SLA is right for you if you need high availability, but -you don't require instant reaction times from our team. - - -How this works: - -* All services are setup in a high availability setup (additional - charges for resources apply) -* The target uptime of services: 99.99% - - - ---- -feature3_title: High Availability (HA) SLA ---- -feature3_text: -If your application is mission critical, this is the right SLA for -you. The **HA SLA** guarantees high availability, multi location -deployments with cross-datacenter backups and fast reaction times -on 24 hours per day. - ---- -offer1_title: Business SLA +offer1_title: Business SLA: 450 CHF/month --- offer1_text: - -* Target uptime of all services: 99.9% -* Service level: guaranteed reaction within 1 business day -* Development/Support (need to phrase this well): 180 CHF/h -* Telephone support (8-18 work days) -* Mail support (8-18 work days) -* Optional out of business hours hotline (360 CHF/h) -* 3'000 CHF/6 months - +* Guaranteed response time within 1 business day +* Efficient support handling with support history +* Suitable for SME and smaller projects --- -offer1_link: https://ungleich.ch/u/contact/ +offer1_link: https://ungleich.ch/product/business-sla/ --- -offer2_title: Enterprise SLA +offer2_title: Professional SLA: 900 CHF/month --- offer2_text: - -** Requires High availability setup for all services with separate pricing -* Service level: reaction within 4 hours -* Telephone support (24x7 work days) -* Services are provided in multiple data centers -* Included out of business hours hotline (180 CHF/h) -* 18'000 CHF/6 months - +* Guaranteed response time 4h during business hours +* Guaranteed reachability via telephone during business hours +* Efficient support handling with support history +* Suitable when fast response during business day is important --- -offer2_link: https://ungleich.ch/u/contact/ +offer2_link: https://ungleich.ch/product/professional-sla/ --- -offer3_title: HA SLA +offer3_title: Professional Plus SLA: 1'800 CHF/month --- offer3_text: - -* Uptime guarantees >= 99.99% -* Ticketing system reaction time < 3h -* 24x7 telephone support -* Applications running in multiple data centers -* Minimum monthly fee: 3000 CHF (according to individual service definition) - -Individual pricing. Contact us on support@ungleich.ch for an indivual -quote and we will get back to you. - +* Guaranteed response time 4h during **extended** business hours +* Covering most time of the day (16h) +* Guaranteed reachability via telephone during **extended** business hours +* Efficient support handling with support history +* Suitable when fast response during even outside business hours is required --- -offer3_link: https://ungleich.ch/u/contact/ +offer3_link: https://ungleich.ch/product/professional-plus-sla/ +--- +offer4_title: Critical Services SLA: 4'200 CHF/month +--- +offer4_text: +* Guaranteed response time 4h during **every day** (including national holidays) +* Covering the complete day (24h) +* Guaranteed reachability at any time +* Efficient support handling with support history +* Suitable for mission critical services +--- +offer4_link: https://ungleich.ch/product/critical-services-sla/ +--- +description6: + +## Services and reaction times in detail + +### Business hours + +Our reguar business hours are from 09:00-17:00, Monday to Friday, with the +exception of Swiss national holidays. + +### Extended Business hours + +The extended business hours are from 06:00-22:00, Monday to Friday, with the +exception of Swiss national holidays. + +### 1 business day reaction times + +The request will be answered within the next business day. The table +below shows the details for every time of the week. + +
+ + + + + + + + + + + + + + + + + + + +
Request receivedAnswer guaranteed until
Between Monday 09:00-17:00 + Tuesday 17:00 +
Between Tuesday 09:00-17:00 + Wednesday 17:00 +
Between Wednesday 09:00-17:00 + Thursday 17:00 +
Between Thursday 09:00-17:00 + Friday 17:00 +
Between Friday 17:00 and Monday 09:00 + Monday 17:00 +
+
+ +If a work day is a Swiss national holiday it is treated as Friday to +Monday period. + +### 4h during business hours reaction times + +The request will be answered within the 4h during business hours. The +table below shows the details: +
+ + + + + + + + + + + + + + + + + +
Request receivedAnswer guaranteed until
Between 09:00-13:00 on a work dayBetween 13:00-17:00 on the same work day
Between 13:00-17:00 on a work dayBetween 09:00-13:00 on the next work day
+
+ +### 4h during extended business hours reaction times + +The request will be answered within the 4h during business hours. The +table below shows the details: + +
+ + + + + + + + + + + + + +
Request receivedAnswer guaranteed until
Between 09:00-13:00 on a work day + Between 13:00-17:00 on the same work day +
Between 13:00-17:00 on a work day + Between 09:00-13:00 on the next work day +
+
+ +### Every day 4h response time reaction times + +The request will be answered within the 4h independent of the day or +time. +
+ + + + + + + +
Request receivedAnswer guaranteed until
Between 00:00-23:59 every day + Within 4 hours +
+
+ +### Business language + +As our team is very international, our primary business language is +English, secondary language is German. On request, we are also +available in Korean and French. + +## Related pages + +* [ungleich Infrastructure Availability](../ungleich-infrastructure-availability) +* [ungleich Service Hours](../ungleich-service-hour) +* [ungleich Support Packages](../ungleich-support-package) diff --git a/content/u/products/ungleich-support-package/contents.lr b/content/u/products/ungleich-support-package/contents.lr new file mode 100644 index 0000000..e91a85c --- /dev/null +++ b/content/u/products/ungleich-support-package/contents.lr @@ -0,0 +1,150 @@ +_discoverable: yes +--- +_hidden: no +--- +title: ungleich support packages +--- +subtitle: Let us make your life easy +--- +image:/u/image/cards/support-packages.jpg +--- +headline1: ungleich +--- +headline2: support +--- +headline3: package +--- +header_background_color: #79C161 +--- +header_text_color: text-light +--- +nav_classes: navbar-dark +--- +description1: + +Every project and every business has invdiual needs in regards to +support reachablity, infrastructure uptime and development and +consultancy efforts. + +We allow every project to individually select their +SLA, consultancy packages and availability requirements. Below we have +summarised typical selections from our customers for easy selection. + + +
+ + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +
Package/FeatureBusiness LightBusiness StandardBusiness ProBusiness Pro PlusCritical Services
Working hour packageSupport packageStarter packageStarter packageCollaboration packageCollaboration package
Working hours included (during business hours/outside +business hours)2 / 010 / 210 / 220 / 520 / 5
SLA packageBusiness SLABusiness SLAProfessional SLAProfessional Plus SLACritical Services SLA
Reaction times1 business day1 business day4h during business hours4h during extended business hours4h every day
Targetted Minimum Availability99%99%99.9%99.99%99.999%
Pricing (CHF/month)9503'4503'9007'3009'700
+
+ +## Targetted Minimum Availability + +The availability of our services is defined individually depending on +the services booked. Find more information about it on the +[ungleich infrastructure +availability](../ungleich-infrastructure-availability) page. + +--- +offer1_title: Business Light: 950 CHF/month +--- +offer1_text: +* Contains service hours Support package +* Contains Business SLA +--- +offer1_link: https://ungleich.ch/product/support-business-light +--- +offer2_title: Business Standard: 3'450 CHF/month +--- +offer2_text: +* Contains service hours Starter package +* Contains Business SLA +--- +offer2_link: https://ungleich.ch/product/support-business-standard +--- +offer3_title: Business Pro: 3'900 CHF/month +--- +offer3_text: +* Contains service hours Starter package +* Contains Professional SLA +--- +offer3_link: https://ungleich.ch/product/support-business-pro +--- +offer4_title: Business Pro Plus: 7'300 CHF/month +--- +offer4_text: +* Contains service hours Collaboration package +* Contains Professional Plus SLA +--- +offer4_link: https://ungleich.ch/product/support-business-pro-plus +--- +offer5_title: Critical Services: 9'700 CHF/month +--- +offer5_text: +* Contains service hours Collaboration package +* Contains Critical Services SLA +--- +offer5_link: https://ungleich.ch/product/support-critical-services +--- +description6: + +## Related pages + +* [ungleich Infrastructure Availability](../ungleich-infrastructure-availability/) +* [ungleich SLAs](../ungleich-sla/) +* [ungleich Service Hours](../ungleich-service-hour/) diff --git a/content/u/products/zero-carbon-cloud/contents.lr b/content/u/products/zero-carbon-cloud/contents.lr index ffa4231..c593498 100644 --- a/content/u/products/zero-carbon-cloud/contents.lr +++ b/content/u/products/zero-carbon-cloud/contents.lr @@ -76,7 +76,7 @@ offer1_text: * **One free IPv6 VPN** included for increased security * Datacenter location: Glarus, Switzerland * Enhanced security by limiting access to only your devices -* Suitable for 1-5 ppeople with no additioal appps +* Suitable for 1-5 people with no additioal appps * The cloud will run on a virtual machine with 1 Core, 2 GB RAM, 10 GB SSD, 100 GB HDD * [1 time initial setup fee 35 CHF](https://ungleich.ch/product/0carboncloud-setup/) @@ -92,11 +92,11 @@ offer2_text: * **One free IPv6 VPN** included for increased security * Datacenter location: Glarus, Switzerland * Enhanced security by limiting access to only your devices -* Suitable for 1-5 ppeople with no additioal appps +* Suitable for 1-5 people with no additioal appps * The cloud will run on a virtual machine with 1 Core, 2 GB RAM, 10 GB SSD, 500 GB HDD * [1 time initial setup fee 35 CHF](https://ungleich.ch/product/0carboncloud-setup/) -Recommended for your private use or for a smaller project. +Recommended for your private use or for a smaller project. --- offer2_link: https://ungleich.ch/product/0carboncloud-s-500GB/ @@ -108,7 +108,7 @@ offer3_text: * **One free IPv6 VPNs** included for increased security * Datacenter location: Glarus, Switzerland * Enhanced security by limiting access to only your devices -* Suitable for 5-10 ppeople with 1-2 enable appps +* Suitable for 5-10 people with 1-2 enable appps * The cloud will run on a virtual machine with 2 Core, 4 GB RAM, 10 GB SSD, 500 GB HDD * [1 time initial setup fee 35 CHF](https://ungleich.ch/product/0carboncloud-setup/) @@ -124,7 +124,7 @@ offer4_text: * **Two free IPv6 VPNs** included for increased security * Datacenter location: Glarus, Switzerland * Enhanced security by limiting access to only your devices -* Suitable for 5-10 ppeople with 1-2 enable appps +* Suitable for 5-10 people with 1-2 enable appps * The cloud will run on a virtual machine with 2 Core, 4 GB RAM, 10 GB SSD, 5 TB HDD * [1 time initial setup fee 35 CHF](https://ungleich.ch/product/0carboncloud-setup/) @@ -137,10 +137,10 @@ offer5_title: Cloud L-1 TB @ 76 CHF/month --- offer5_text: -* **One free IPv6 VPNs** included for increased security +* **Two free IPv6 VPNs** included for increased security * Datacenter location: Glarus, Switzerland * Enhanced security by limiting access to only your devices -* Suitable for 10-20 ppeople with 3-4 enable appps +* Suitable for 10-20 people with 3-4 enable appps * The cloud will run on a virtual machine with 4 Core, 8 GB RAM, 10 GB SSD, 1 TB HDD * [1 time initial setup fee 35 CHF](https://ungleich.ch/product/0carboncloud-setup/) @@ -153,10 +153,10 @@ offer6_title: Cloud L-10 TB @ 256 CHF/month --- offer6_text: -* **Three free IPv6 VPNs** included for increased security +* **Five free IPv6 VPNs** included for increased security * Datacenter location: Glarus, Switzerland * Enhanced security by limiting access to only your devices -* Suitable for 10-20 ppeople with 3-4 enable appps +* Suitable for 10-20 people with 3-4 enable appps * The cloud will run on a virtual machine with 4 Core, 8 GB RAM, 10 GB SSD, 10 TB HDD * [1 time initial setup fee 35 CHF](https://ungleich.ch/product/0carboncloud-setup/) diff --git a/content/u/projects/privacy-policy/contents.lr b/content/u/projects/privacy-policy/contents.lr new file mode 100644 index 0000000..4c9ec6d --- /dev/null +++ b/content/u/projects/privacy-policy/contents.lr @@ -0,0 +1,41 @@ +title: Privacy Policy +--- +subtitle: ungleich's policy on your privacy +--- +description1: + +## Introduction + +This is version 0.1 of our privacy policy from 2021-10-04. + +## Privacy by default + +At ungleich we are strong believers of **privacy by default**. That +means: you don't need to opt-in for privacy and you don't need to +opt-out for newsletters or marketing information. Privacy is a big +concern for us and our customers. + +## Logging and data submission + +By default all our services are configured to a minimum amount of +logging. We cannot claim a **zero log policy**, because for +operational measures (spammers, denial of service attacks, for +billing) we need to log some data. + +We however **do not sell your data**. Our business is providing +services, not making money of your information. + +## Third party access + +We minimise the amount of data that is seen by third parties. At the +moment some of our websites use google analytics (for historic +reasons). We plan to remove this by the beginning of 2022. + +Services like our [data storage](/u/products/data-storage/), +[the hosted matrix chat](/u/products/hosted-matrix-chat/), +[zero carbon VPS hosting](/u/products/virtual-machine-hosting/), +[zero carbon chat](/u/products/zero-carbon-chat/) and +[zero carbon cloud](/u/products/zero-carbon-cloud/) do not send any +data to third parties by default. There might be plugins or settings +that allow you to enable communication with third parties, but we do +not configure them by default. Above list is not exhaustive. diff --git a/templates/README b/templates/README deleted file mode 100644 index d2dfe6e..0000000 --- a/templates/README +++ /dev/null @@ -1,4 +0,0 @@ -The structure of templates should be: - -- layout.html: valid for everything -- product.html: valid for all products diff --git a/templates/README.md b/templates/README.md new file mode 100644 index 0000000..4c6f610 --- /dev/null +++ b/templates/README.md @@ -0,0 +1,10 @@ +Installation + +``` +$ pip install lektor +``` + +The structure of templates should be: + +- layout.html: valid for everything +- product.html: valid for all products \ No newline at end of file diff --git a/templates/layout-2020.html b/templates/layout-2020.html index d943d23..05d5fbd 100644 --- a/templates/layout-2020.html +++ b/templates/layout-2020.html @@ -98,9 +98,9 @@
- - +
diff --git a/templates/product.html b/templates/product.html index 1c550ca..0b2b44f 100644 --- a/templates/product.html +++ b/templates/product.html @@ -4,39 +4,50 @@ {% block content %} {% if this.description1 %} -
-
-
- {{ this.description1 }} +
+
+
+
+ {{ this.description1 }} +
-
+ {% endif %} -
-
-
-

{{ this.feature1_title }}

-

{{ this.feature1_text }}

-
-
-

{{ this.feature2_title }}

-

{{ this.feature2_text }}

-
-
-

{{ this.feature3_title }}

-

{{ this.feature3_text }}

+
+
+
+
+
+

{{ this.feature1_title }}

+

{{ this.feature1_text }}

+
+
+
+
+

{{ this.feature2_title }}

+

{{ this.feature2_text }}

+
+
+
+
+

{{ this.feature3_title }}

+

{{ this.feature3_text }}

+
-
+
{% if this.description2 %} -
-
-
- {{ this.description2 }} +
+
+
+
+ {{ this.description2 }} +
-
+ {% endif %} {% if this.content1_text %} @@ -64,14 +75,14 @@
{% endif %}
-
+
{% if this.offer1_title and this.offer1_text and this.offer1_link %}
{{ this.offer1_title }}

{{ this.offer1_text }}

- Order + Order
{% endif %} @@ -82,7 +93,7 @@
{{ this.offer2_title }}

{{ this.offer2_text }}

- Order + Order
{% endif %} @@ -93,22 +104,25 @@
{{ this.offer3_title }}

{{ this.offer3_text }}

- Order + Order
{% endif %}
-
-
+
+
+ {% if this.description4 %} -
-
-
- {{ this.description4 }} +
+
+
+
+ {{ this.description4 }} +
-
+ {% endif %} {% if this.content2_text %} @@ -159,7 +173,7 @@
{{ this.offer4_title }}

{{ this.offer4_text }}

- Order + Order
{% endif %} @@ -170,7 +184,7 @@
{{ this.offer5_title }}

{{ this.offer5_text }}

- Order + Order
{% endif %} @@ -181,7 +195,7 @@
{{ this.offer6_title }}

{{ this.offer6_text }}

- Order + Order
{% endif %} diff --git a/templates/summary-page.html b/templates/summary-page.html index e4b99de..5cf1ca6 100644 --- a/templates/summary-page.html +++ b/templates/summary-page.html @@ -3,7 +3,7 @@ {% block subtitle %}{{ this.subtitle }}{% endblock %} {% block content %} - +
{% for childpage in this.children %} @@ -63,4 +63,5 @@
+
{% endblock %} diff --git a/ungleich-staticcms.lektorproject b/ungleich-staticcms.lektorproject index 1208423..eee9435 100644 --- a/ungleich-staticcms.lektorproject +++ b/ungleich-staticcms.lektorproject @@ -3,4 +3,4 @@ name = ungleich: IPv6 - Linux - FOSS url = https://ungleich.ch [packages] -lektor-atom = 0.3 +lektor-atom = 0.4.0