_discoverable: yes
---
_hidden: no
---
title: ungleich service hours
---
subtitle: Let us solve your challenges
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image:/u/image/cards/service-hours.jpg
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headline1: ungleich
---
headline2: Service
---
headline3: Hours
---
header_background_color: #5996CE
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header_text_color: text-light
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nav_classes: navbar-dark
---
description1:

You can hire ungleich staff for solving your infrastructure,
software development and project management tasks. Below table
summarises our standard rates. For projects exceeding the specified
standard packages, [reach out to us individually](/u/contact/).


<div class="table-responsive mt-4">
    <table class="table colored-table table-bordered">
    <tr>
        <th>Package/Feature</th>
        <th>Default rate</th>
        <th>Support package</th>
        <th>Starter package</th>
        <th>Collaboration package</th>
    </tr>
    <tr>
        <th>Hourly Rate (during business hours)</th>
        <td>220 CHF/h</td>
        <td>210 CHF/h</td>
        <td>200 CHF/h</td>
        <td>180 CHF/h</td>
    </tr>
    <tr>
        <th>Hours included during business hours</th>
        <td>0</td>
        <td>2</td>
        <td>10</td>
        <td>20</td>
    </tr>
    <tr>
        <th>Hourly Rate (outside of business hours)</th>
        <td>360 CHF/h</td>
        <td>343 CHF/h</td>
        <td>327 CHF/h</td>
        <td>295 CHF/h</td>
    </tr>
    <tr>
        <th>Hours included (outside of business hours)</th>
        <td>0</td>
        <td>0</td>
        <td>2</td>
        <td>5</td>
    </tr>
    <tr>
        <th>Package valid for</th>
        <td>on demand</td>
        <td>30 days</td>
        <td>30 days</td>
        <td>60 days</td>
    </tr>
    <tr>
        <th>Discount</th>
        <td>0%</td>
        <td>4.5%</td>
        <td>9%</td>
        <td>18%</td>
    </tr>
    <tr>
        <th>Pricing</th>
        <td>FREE</td>
        <td>500</td>
        <td>3'000</td>
        <td>5'500</td>
    </tr>
</table>
</div>

* Business hours are Mo-Fr, 9-17, excluding Swiss national holidays
* Hours not consumed during the given timeframe are expired.
* All packages are non-refundable
* Discounts available for Open Source and climate related projects
* For long term and bigger projects, ask for an individual quote.

## Related pages

* [ungleich Infrastructure Availability](../ungleich-infrastructure-availability)
* [ungleich SLAs](../ungleich-sla)
* [ungleich Support Packages](../ungleich-support-package)

---
offer1_title: Support Package 500 CHF
---
offer1_text:
* 2 hours included during business hours
* Further hours during business time: 210 CHF/h
* 4.5% discount compared to default hourly rate
* Valid for 30 days
---
offer1_link: https://ungleich.ch/product/support-package-500
---
offer2_title: Starter Package 3'000 CHF
---
offer2_text:
* 10 hours included during business hours
* 2 hours included outside business hours
* Further hours during business time: 210 CHF/h
* 9% discount compared to default hourly rate
* Valid for 30 days
---
offer2_link: https://ungleich.ch/product/starter-package-3000
---
offer3_title: Collaboration Package 5'500 CHF
---
offer3_text:
* 20 hours included during business hours
* 5 hours included outside business hours
* Further hours during business time: 180 CHF/h
* 18% discount compared to default hourly rate
* Valid for 60 days
---
offer3_link: https://ungleich.ch/product/collaboration-package-5500