update hosted support

content/u/products/hosted-support-system/contents.lr

@@ -6,11 +6,11 @@ title: Hosted Support System
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 subtitle: Easy and transparent support
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-headline1: Transparent
+headline1: Good customer support
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 headline2: Easy to use
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-headline3: Support System
+headline3: Hosted Support System
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 header_background_color: #1393B4
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@@ -18,59 +18,53 @@ header_text_color: text-light
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 nav_classes: navbar-dark
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-feature1_title: Versatile
+feature1_title: Good customer support
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-feature1_text: You can use our IPv6 VPN to connect your office. Or
-your notebook. Or to create your own VPN concentrator.
+feature1_text: With our hosted support system you can manage support
+requests easily. Customer requests are not lost and can easily be
+assigned to an employee to work on.
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-feature2_title: State of the art
+feature2_title: Easy to use
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-feature2_text: The ungleich IPv6 is powered by Wireguard. Wireguard is
-a light weight, portable and easy to use technology. And it comes with
-a /48 IPv6 network routed!
+feature2_text: Support needs to be transparent, efficient and of worth
+for your users. Our hosted support system works smoothly to make most
+of your time and provide best support to your users.
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-feature3_title: Works anywhere
+feature3_title: Managed Support System
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-feature3_text: The VPN works in situations where you have NAT, NAT64
-or other network inspection modes in place. It just requires UDP
-traffic to pass.
+feature3_text: With the hosted support system you can focus on your
+core business. Upgrading the system and maintaining it is taking care
+of by us.
 ---
 content1_text:
 
-## IPv6 VPN
 
-At ungleich we believe that IPv6 should be available everywhere. To
-help you connecting to IPv6 only resources, we offer the IPv6-VPN.
+## A Support System
 
-We believe that IPv6 is an enabler for many organisations, companies,
-developers and freelancers. For this reason we created the
-VPN, which enables you to have IPv6
-connectivity from wherever you are for 120 CHF/year.
+Our hosted support system enables you to organise support requests and
+organise them easily. You can
 
-One VPN is free for all existing customers with resources on
-[Data Center Light](/u/projects/data-center-light).
+* Receive emails from your customers
+* Organise tickets in different groups
+* Reply to your customers directly
+* Have an auto responder ("Thanks for reaching out")
 
-You can find more about the VPN and technical details,
-on [IPv6VPN.ch](https://ipv6vpn.ch).
+## How to use it
 
-## Related products
+With our hosted support system you get a url like
+http://support.example.com. Your employees can login to the system and
+work on requests. Your customers / users can either correspond with
+you via email or login to the support system themselves to manage
+their tickets.
 
-* The [IPv4-to-IPv6 proxy](/u/products/ipv4-to-ipv6-proxy/) enables
-  IPv6 only websites to be reachable from the IPv4 world.
-* [IPv4 as a service](/u/products/ipv4-as-a-service/) - enable you to
-  get your static IPv4 address anywhere
+## Fully Open Source and IPv6 enabled
+
+As with all our offers the support system is completely based on Open
+Source Software components. From the operating system to the
 
 
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-content1_image /u/image/ipv6-vpn-ungleich-swiss.jpg
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-offer1_title: IPv6 VPN 120 CHF/Year
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-offer1_text:
-* IPv6 addresses registerd in Switzerland
-* 80 bit of IPv6 space
-* Encrypted
-* with a /48 network
+## How to order
 
----
-offer1_link: https://datacenterlight.ch/product/ipv6-vpn-48/
+As the support system can be setup for very different use cases, we
+recommend to contact us at **support -at- ungleich.ch** to discuss how
+you would like to have your system setup.