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@ -25,6 +25,7 @@ What we are going to do in this post is that we will talk about what we have use
## About us
Each community or individual has a different need for the chat and what's best for others does not necessarily mean that's going to be the best for you. Before starting we want to give you an idea about who we are.
- Our team is rather deeply into technology probably than most people.
- The age of our chat users is somewhere between 18-55.
- Many of our chat users are working with laptops for a big part of the day.
@ -50,6 +51,7 @@ We need to mention that for a Swiss company like ourselves [that physically runs
![](/u/image/security-class.jpg)
That's why we soon moved away from Slack to chats that we can host on our own. We first moved to Rocketchat, and although the transition was easy and smooth at the beginning its mobile version was not as smooth as we liked it to be at that time and our team would miss getting messages often while on the run between different data center locations.
After spending some time with Rocketchat we moved to self-hosted Mattermost looking for a more stable experience. With its robust performance and friendly UI (that we still think is the best out there), our team became quite happy with Mattermost.
### Decentralised
@ -108,21 +110,26 @@ It might sound silly but it is still an important factor for a lot of early adop
## The baselines that you shouldn't compromise
A lot of us brush off the topic of privacy thinking "But I don't have anything to hide." but it is not that simple. Even though you might not have anything to hide now, people who you have a conversation with might have a very different stance and you affect them with your choices. Using a chat app for communication involves the privacy of everybody in your network - family, friends, colleagues, and more. That's why whatever chat you choose, there should be some baselines you shouldn't compromise. These are what we think is important in choosing which chat to use in 2021.
A lot of us brush off the topic of privacy thinking "But I don't have anything to hide." but it is not that simple. Even though you might not have anything to hide now, people who you have a conversation with might have a very different stance and you affect them with your choices.
Using a chat app for communication involves the privacy of everybody in your network - family, friends, colleagues, and more. That's why whatever chat you choose, there should be some baselines you shouldn't compromise. These are what we think is important in choosing which chat to use in 2021.
## The baseline 1: End-to-End Encrypted
As a very base your chat should have End-to-End Encrypted (E2EE). E2EE means even when the 3rd party (including law enforcement or the hosting company itself) snoops into the chat data, they will just see a series of useless encrypted texts that can not be (at least easily) decrypted.
Not all chats have proper E2EE and especially not all chats have it as default. Matrix has E2EE as a default for example, and Telegram does not. It works quite the opposite way in fact: disabling E2EE has to be manually opted in Matrix, whereas enabling E2EE can be done only by choosing "Secret Chat" Function in Telegram.
## The baseline 2: Not collecting your data
Even when the chat app can not read your conversation thanks to the encryption, some chats do access a lot of other information, such as with whom you are talking to for how often and for how long. We tend to focus on not revealing the content of our chat and to forget that the other information can be collected while being unnoticed.
Whatsapp is a particularly risky choice for this reason, because it belongs to Facebook whose entire business model relies on collecting user information for monetisation.
## The baseline 3: Is the code open for public
The thing about closed code is that nobody outside the chat app company can see how and what is built in the chat. Is it having some back doors users are unaware of, is it monitoring the user activity without letting the user know, with closed code we will never know.
So for a chat (or any software for that matter) to be claimed secure, its code has to be open for the public, so unbiased third parties can review its sanity. If you think about it, it's quite simple - no system can achieve robust integrity without transparency.
![](/u/image/penguin-customer-support.jpg)
@ -130,6 +137,7 @@ So for a chat (or any software for that matter) to be claimed secure, its code h
## Try it yourself
When it comes to technology, the best approach is trying it yourself. Our ungleich chat, both Matrix and Mattermost, are open for anybody to join: we heartily invite you to give it a try. Create an account, join rooms, say hi and ask questions you might have.
We claim our chat is one of the safest places to try a chat app you are not sure about yet - it does not collect your data, it does not need your phone number, it runs on 100% renewable energy.
* [Try our Matrix](https://chat.with.ungleich.ch)