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rt2zammad/README.md
Michal Čihař b67ae6487b Document known issues
Signed-off-by: Michal Čihař <michal@cihar.com>
2019-05-27 13:18:59 +02:00

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# rt2zammad
Request tracker to Zammad migration script. This is not an out of box solution
for everybody, you will probably have to customize it.
Known issues:
* Comments on issues from non creators are rejected by Zammad. This can be
workarounded by creating appropriate organizations in Zammad manually or
temporarily grainting Users group agent privilege.
* Disabled users from RT can not be accessed by API, thus will lack email
address. Enable all users prior to the migration.