Start SLAs
This commit is contained in:
Nico Schottelius
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---
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_hidden: no
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---
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title: ungleich SLA levels
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---
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subtitle: ungleich service level agreements
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---
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description1:
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What is the right SLA (service level agreement) for you? At ungleich
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we know that every organisation has individual needs and resources.
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Depending on your need, we offer different types of service level
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agreements.
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## The standard SLA
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If not otherwise specified in the product or service you acquired from
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us, the standard SLA will apply. This SLA covers standard operations
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and is suitable for non-critical deployments. The standard SLA covers:
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* Target uptime of all services: 99.9%
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* Service level: best effort
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* Included for all products
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* Support via support@ungleich.ch (answered 9-17 on work days)
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* Individual Development and Support available at standard rate of 220 CHF/h
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* No telephone support
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---
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feature1_title: Business SLA
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---
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feature1_text:
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The business SLA is suited for running regular applications with a
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focus of
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---
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feature2_title: Enterprise
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---
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feature2_text: With our django hosting you can grow as needed. You
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can start with a small sites, including development, testing or
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staging systems and later grow to full production systems including
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backup.
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---
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feature3_title: Sustainable & Carbon free
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---
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feature3_text: Because our Django hosting runs inside
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[Data Center Light](/u/projects/data-center-light), you can run your
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application with a good conscience and without emitting extra carbon.
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---
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content1_text:
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## Development flow
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The diagram gives an overview of a typical development flow with
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our Django hosting.
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We strongly recommend you to develop Django (like any other application)
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with a version control system, even if you are just a single
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developer. You can even use the [ungleich code
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repository](https://code.ungleich.ch) for free
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(you only need to [register an account](https://account.ungleich.ch)).
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## Components
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Depending on your stage of development, a Django hosting may contain
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1 virtual machine (production), 2 virtual machines (staging +
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production) and optionally a backup.
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## Pricing
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Our Django hosting is consisted with two parts of pricing. First part is a one-time, initial setup fee of 30 CHF, and the second part is a monthly payment for the managed VM at Data Center Light. For the latter you can calculate a standard VM price with 25 CHF monthly maintenance fee.
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## Getting started
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Below offers can get you started with your Django hosting. Our team will get in touch with you as soon as we receive the order.
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---
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content1_image: djangohosting.svg
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---
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offer1_title: Django Hosting S 42.5 CHF/month
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---
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offer1_text:
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* [One time setup fee 30 CHF](https://datacenterlight.ch/product/django-hosting-setup/)
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* VM with 1 Core, 2 GB RAM, 10 GB SSD, 100 GB HDD
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* Suitable for a development use
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* Can be extended with extra HDD space (2 CHF/month per 100 GB)
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---
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offer1_link: https://datacenterlight.ch/product/django-hosting-s/
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---
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offer2_title: Django Hosting M 59 CHF/month
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---
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offer2_text:
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* [One time setup fee 30 CHF](https://datacenterlight.ch/product/django-hosting-setup/)
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* VM with 2 Core, 4 GB RAM, 20 GB SSD, 200 GB HDD
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* Suitable for a small production use
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* Can be extended with extra HDD space (2 CHF/month per 100 GB)
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---
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offer2_link: https://datacenterlight.ch/product/django-hosting-m
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---
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offer3_title: Django Hosting L 97.5CHF/month
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---
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offer3_text:
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* [One time setup fee 30 CHF](https://datacenterlight.ch/product/django-hosting-setup/)
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* VM with 4 Core, 8 GB RAM, 50 GB SSD, 500 GB HDD
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* Suitable for a standard production use
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* Can be extended with extra HDD space (2 CHF/month per 100 GB)
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---
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offer3_link: https://datacenterlight.ch/product/django-hosting-l
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---
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content2_text:
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## Get a free quote
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No Django project is exactly the same. It can be very helpful to have a chat with our team when you want to find the suitable setting for your new Django hosting. We invite you to reach out to **support -at- ungleich.ch**.
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For technical details you can check the
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[Django Hosting article in the Open Infrastructure
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project](https://redmine.ungleich.ch/projects/open-infrastructure/wiki/Django-Hosting).
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## Related products
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* [Webhosting for static files](../zerocarbon-webhosting-with-ipv6/)
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