Document known issues

Signed-off-by: Michal Čihař <michal@cihar.com>
This commit is contained in:
Michal Čihař 2019-05-27 13:18:59 +02:00
parent fcc05c58b4
commit b67ae6487b

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# rt2zammad # rt2zammad
Request tracker to Zammad migration
Request tracker to Zammad migration script. This is not an out of box solution
for everybody, you will probably have to customize it.
Known issues:
* Comments on issues from non creators are rejected by Zammad. This can be
workarounded by creating appropriate organizations in Zammad manually or
temporarily grainting Users group agent privilege.
* Disabled users from RT can not be accessed by API, thus will lack email
address. Enable all users prior to the migration.