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Signed-off-by: Michal Čihař <michal@cihar.com>
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Michal Čihař 2019-05-27 13:18:59 +02:00
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# rt2zammad
Request tracker to Zammad migration
Request tracker to Zammad migration script. This is not an out of box solution
for everybody, you will probably have to customize it.
Known issues:
* Comments on issues from non creators are rejected by Zammad. This can be
workarounded by creating appropriate organizations in Zammad manually or
temporarily grainting Users group agent privilege.
* Disabled users from RT can not be accessed by API, thus will lack email
address. Enable all users prior to the migration.