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Simplify ticket subject

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This commit is contained in:
Michal Čihař 2020-12-30 13:42:48 +01:00
parent b3383c542a
commit d32e9859f7
1 changed files with 2 additions and 1 deletions
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rt2zammad.py
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@ -195,10 +195,11 @@ def get_user(userdata, attr="login", default=None):
for ticket in tickets:
label = "RT-{}".format(ticket["ticket"]["original_id"])
creator = get_user(users[ticket["ticket"]["Creator"]])
print(f"Importing {label} ({creator})")
create_args = {
"title": "{} [{}]".format(ticket["ticket"]["Subject"], label),
"title": ticket["ticket"]["Subject"],
"group": "Users",
"customer": creator,
"note": "RT-import:{}".format(ticket["ticket"]["original_id"]),