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Request tracker to Zammad migration scripts
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Michal Čihař bc0dd8301e Cache zammad instances 
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README.md

rt2zammad

Request tracker to Zammad migration script. This is not an out of box solution for everybody, you will probably have to customize it.

Known issues:

  • Disabled users from RT can not be accessed by API, thus will lack email address and will fail to be created. Enable all users prior to the migration.
  • Timestamps are not preserved. The Zammad API doesn't seem to allow this.
  • Zammad will send notification for all actions, you probably want to disable outgoing mail for time of import.