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++ dell fckup

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Nico Schottelius 2020-02-26 12:45:02 +01:00
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@ -85,6 +85,21 @@ Updates from this particular Dell fiasco:
* 2020-02-03: Can't believe it, but now the touchpad also gets
stuck. It is about 0.3mm down on the left side, making it impossible
to issue a left click.
* 2020-02-11: The replacement notebook arrived.
* 2020-02-16: The replacement notebook gets hand-burning hot at the
bottom. Problem reported via Twitter.
* 2020-02-17: Dell says the hot temperatures are normal, even though I
advise Dell that it has potential to burn my skin.
* 2020-02-19: On the replacement notebook the "c" key gets stuck from
time to time.
* 2020-02-25: The power supply of the replacement notebook is
broken. It stops charging after some time, the led on the charger
turns off. It works again, if it is disconnected from the power
outlet for some hours.
* 2020-02-26: Running diagnosistics confirms that the charger is
broken. This amount of time spent for debugging this notebook series
is beyond ridiculous. Dell so far refuses a full refund even though
they clearly ship unusable hardware.
Summary: **Dell is fully incapable of repairing a device** and
**upholding a contract**. I assumed I bought a notebook with next business