nico/www.nico.schottelius.org
1
0
Fork 0
Code Issues Pull requests Projects Releases Wiki Activity

++dell update

Browse source
This commit is contained in:
Nico Schottelius 2019-12-05 11:40:19 +01:00
parent 1d7773425b
commit f94be04ec0
1 changed files with 13 additions and 1 deletions
Show stats Download patch file Download diff file Expand all files Collapse all files

14
blog/support-fiascos.mdwn
View file

@ -92,7 +92,7 @@ and with less than 24h to react.
2019-12-05: because so far nobody ever showed up, I send a message via
Twitter to @DellHilft, asking about the technician. Answer is that I
should wait (what a joke). I also check the support center, which
should wait. The third day. I also check the support center, which
claims to have called me at 3 am GMT. 3 am. Seriously, which company
does that?
@ -101,4 +101,16 @@ does that?
GMT is actually behind Swiss time, so the actual call happend around 2am.
Besides all of that, I obviously did not receive a call.
BUT things can get worse with Dell. Since the 5th, my messages in the
support center don't show up anymore. It basically looks as follows:
Dell: we are calling you
Me: I don't see a call, this is my number:
Dell: we are calling you
Me: Hello? Did you see my message?
Dell: We will just silently drop your messages now
[[!tag hardware support]]