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Fix importing non owner comments

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Temporarily chaning ownership of the ticket allows to post comment by any customer.
This commit is contained in:
Michal Čihař 2020-08-18 11:09:23 +02:00
commit 0f8696adbb
2 changed files with 11 additions and 8 deletions
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README.md
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@ -5,9 +5,6 @@ for everybody, you will probably have to customize it.
Known issues:
* Comments on issues from non creators are rejected by Zammad. This can be
workarounded by creating appropriate organizations in Zammad manually or
temporarily grainting Users group agent privilege.
* Disabled users from RT can not be accessed by API, thus will lack email
address and will fail to be created. Enable all users prior to the migration.
* Timestamps are not preserved. The Zammad API doesn't seem to allow this.