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++dell fiasco updates

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Nico Schottelius 2019-11-28 14:36:53 +01:00
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blog/support-fiascos.mdwn
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@ -53,5 +53,19 @@ exceeding the worth of the product. So I can clearly disrecommend
buying this device/support combination, if you want to professionally
work with it.
And it continued on 2019-11-27 at around 2230 in the evening when the
Dell technician called me by accident. "I just wanted to save your
number". Then asking me on the phone where Glarus is in detail (I
guess Dell doesn't have a navigation software) - the thing I like to
give support to late evenings. Then eventually telling me that he
might or might not come tomorrow (the 28th), but he will certainly
contact me in the morning.
2019-11-28, around 1400. No call, no message, no nothing. Reaching
out via Twitter DM, AGAIN. My phone number is confirmed, I get as an
answer. So yet another day where Dell scheduled the support (not me),
does not appear, does not reach out nor gives any suitable answer.
[[!tag hardware support]]