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dell nonsense

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Nico Schottelius 2020-01-22 23:52:15 +01:00
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@ -54,6 +54,11 @@ Updates from this particular Dell fiasco:
* 2020-01-21: Instead of replacing the notebook with a used notebook, * 2020-01-21: Instead of replacing the notebook with a used notebook,
Dell today suggest to replace it with a new one. I accept the Dell today suggest to replace it with a new one. I accept the
proposal and now wait for a replacement device. proposal and now wait for a replacement device.
* 2020-01-22: I am asked to take a picture of the notebook with the
serial tag and to provide the following information: 1. Service
request number, 2. Registered Owner's name, 3. Current date and time
and 4. Current Location. However the device does not have a sticker
and all information is already present at Dell.
Summary: **Dell is fully incapable of repairing a device** and Summary: **Dell is fully incapable of repairing a device** and
**upholding a contract**. I assumed I bought a notebook with next business **upholding a contract**. I assumed I bought a notebook with next business