492 B
492 B
rt2zammad
Request tracker to Zammad migration script. This is not an out of box solution for everybody, you will probably have to customize it.
Known issues:
- Comments on issues from non creators are rejected by Zammad. This can be workarounded by creating appropriate organizations in Zammad manually or temporarily grainting Users group agent privilege.
- Disabled users from RT can not be accessed by API, thus will lack email address. Enable all users prior to the migration.