+ finish dell support case

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Nico Schottelius 2020-05-14 14:54:11 +02:00
parent af4efe4269
commit c8e42941d9
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@ -7,7 +7,7 @@ involves some support from vendors. Sometimes vendors are doing a
particular bad job. This blog page is dedicated to vendor screwups and
document real stories.
## The support for a Dell XPS 13 2-in-1 (2019-12-19 - ongoing)
## The support for a Dell XPS 13 2-in-1 (2019-12-19 - 2020-04-06)
10 days after the repair the space bar inhibts the same behaviour and
hangs / does not produce a sign. I cannot open a service request on
@ -106,6 +106,7 @@ Updates from this particular Dell fiasco:
slow). I reboot. The system gets stuck in the Dell logo
state. Turning it off hard. Turning it on again. It stays stuck with
the Dell logo.
* 2020-04-20: The system has been sent back and refunded.
Summary: **Dell is fully incapable of repairing a device** and
**upholding a contract**. I assumed I bought a notebook with next business