fnux/rt2zammad
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  • 230d8703ff
         [fs2zammad] allow arbitrary source directory as CLI arg master Timothée Floure 2024-08-05 11:15:52 +0200
  • 2d3526918e
         [fs2zammad] remove previously (half) imported zammad ticket Timothée Floure 2024-08-05 11:08:41 +0200
  • e3c375a29e
         Add quickly hacked zammad-duplicate-cleanup script Timothée Floure 2024-07-02 15:33:12 +0200
  • e3eb49427b
         [fs2zammad] add processed folder, sort input tickets, sleep on failure Timothée Floure 2024-06-24 15:57:37 +0200
  • a44c5361f4
         [fs2zammad] extra tweaks for zammad to accept edge cases/tickets Timothée Floure 2024-05-15 11:49:06 +0200
  • 64218fe9d8
         [fs2zammad] fix dict access synthax in user lookup Timothée Floure 2024-05-08 18:11:41 +0200
  • 5ca451510f
         [fs2zammad] add exact filter on looked up user emails Timothée Floure 2024-05-08 18:08:19 +0200
  • 29431f72df
         [fs2zammad] handle tickets with empty subject Timothée Floure 2024-05-08 17:49:36 +0200
  • b1fbe9d4ab
         [fs2zammad] sort RT tickets before import Timothée Floure 2024-05-07 13:59:59 +0200
  • ac8807167c
         [fs2zammad] fix error handling on ticket creation (previously ignored) Timothée Floure 2024-05-07 13:58:10 +0200
  • 50084f6ab3
         [fs2zammad] create new tickets using admin session instead of customer session Timothée Floure 2024-05-07 12:32:58 +0200
  • 807ed89c08
         [fs2zammad] retry import due to unpredictable 503 Timothée Floure 2024-05-02 16:27:50 +0200
  • 900f8d6a44
         [fs2zammad] fix small ticket creator logic bug Timothée Floure 2024-04-22 17:32:59 +0200
  • 8e8ff86f9f
         [fs2zammad] do not crash on failed ticket import Timothée Floure 2024-04-22 17:25:43 +0200
  • 74886ee784
         [rt2fs] mention ignored tickets (spam flag) Timothée Floure 2024-04-22 13:33:13 +0200
  • 667b80d433
         [fs2zammad] patch single f-string call to support python 3.11 Timothée Floure 2024-04-22 13:30:52 +0200
  • 515b6daa3e
         Add html2text to the python dependencies Timothée Floure 2024-04-22 11:56:38 +0200
  • fd401545ca
         [rt2fs] retry on failed ticket dump Timothée Floure 2024-04-22 11:52:28 +0200
  • fb7c1f7582
         [fs2zammad] fix ticket history import Timothée Floure 2024-04-22 11:51:25 +0200
  • 2ea87072fa
         Add initial fs2zammad script, drop old rt2zammad.py Timothée Floure 2024-04-19 16:50:55 +0200
  • ee9cc01db8
         Cleanup README Timothée Floure 2024-04-19 14:05:24 +0200
  • b44e8eb96a
         Add initial rt2fs script Timothée Floure 2024-04-18 15:53:32 +0200
  • 7d70eff100 Add disclaimer as a first step Michal Čihař 2020-12-30 14:06:20 +0100
  • e19dd7da3b Utilize f-string Michal Čihař 2020-12-30 13:44:03 +0100
  • d8a43642cb Apply black Michal Čihař 2020-12-30 13:43:40 +0100
  • bbc600b0b1 Retain ticket ownership Michal Čihař 2020-12-30 13:43:06 +0100
  • d32e9859f7 Simplify ticket subject Michal Čihař 2020-12-30 13:42:48 +0100
  • b3383c542a Share code for creating tickets Michal Čihař 2020-12-30 13:30:22 +0100
  • ab0f3f843a Fix creating owned tickets Michal Čihař 2020-12-30 13:14:41 +0100
  • b06e01a774 Fix old ticket URL Michal Čihař 2020-12-30 13:14:33 +0100
  • 33d2cbf533 Fix tag assignment Michal Čihař 2020-12-30 11:58:40 +0100
  • c11cbed467 Document caching Michal Čihař 2020-12-30 09:47:15 +0100
  • 68a0e93b79 Document usage Michal Čihař 2020-12-30 09:45:47 +0100
  • 086dce8fb6 Black code Michal Čihař 2020-12-30 09:45:36 +0100
  • 9102cbf9d0 Document maintenance status Michal Čihař 2020-12-30 09:41:31 +0100
  • 5e916eed6f Describe how to disable notifications Michal Čihař 2020-12-30 09:39:36 +0100
  • 891bccf892 Fix assigning tags to tickets Michal Čihař 2020-12-30 09:18:57 +0100
  • 63dedabe63 Fix syntax error Michal Čihař 2020-12-30 08:59:58 +0100
  • 773084f504 Allow to provide default for user attributes Michal Čihař 2020-09-02 11:39:54 +0200
  • 3be167144a Add support for injecting additional data when creating user Michal Čihař 2020-09-02 11:37:23 +0200
  • 160e7bfa71 Avoid using chown for agents Michal Čihař 2020-08-18 13:22:38 +0200
  • 056b5009ac Allow to map usernames Michal Čihař 2020-08-18 13:22:21 +0200
  • a6845330bc Make range configurable Michal Čihař 2020-08-18 13:22:10 +0200
  • 27251d7801 Better handle merged tickets Michal Čihař 2020-08-18 13:08:50 +0200
  • 57d039703b Improve automated commets Michal Čihař 2020-08-18 13:00:37 +0200
  • bc0dd8301e Cache zammad instances Michal Čihař 2020-08-18 11:24:50 +0200
  • 0f8696adbb Fix importing non owner comments Michal Čihař 2020-08-18 11:09:23 +0200
  • af7d142da1 Revert "Switch to token auth for Zammad" Michal Čihař 2020-08-18 10:46:41 +0200
  • 7fef65b66b Switch to token auth for Zammad Michal Čihař 2020-08-18 10:25:54 +0200
  • af589b77f2 Document notifications Michal Čihař 2019-05-27 21:20:26 +0200
  • 016a36a79e Update issues Michal Čihař 2019-05-27 13:33:04 +0200
  • 8c3b7a3c86 Remove not needed attribute Michal Čihař 2019-05-27 13:19:28 +0200
  • 4a0a453236 Properly handle uppercase emails Michal Čihař 2019-05-27 13:19:16 +0200
  • b67ae6487b Document known issues Michal Čihař 2019-05-27 13:18:59 +0200
  • fcc05c58b4 Remove not needed dependency Michal Čihař 2019-05-27 12:05:42 +0200
  • 88bdfc53f8 Add actuall migration code Michal Čihař 2019-05-27 11:56:19 +0200
  • 43d48c71e2 Rename script Michal Čihař 2019-05-27 09:17:05 +0200
  • 1bb5486c28 Create Zammad tags Michal Čihař 2019-05-25 11:04:45 +0200
  • e20d2eb150 Download and cache rt data Michal Čihař 2019-05-25 11:01:10 +0200
  • 560911282c Connect to bot services Michal Čihař 2019-05-25 10:21:26 +0200
  • 9502fc75d5
         Initial commit Michal Čihař 2019-05-25 10:07:42 +0200