Commit graph

39 commits

Author SHA1 Message Date
Michal Čihař
7d70eff100 Add disclaimer as a first step 2020-12-30 14:06:20 +01:00
Michal Čihař
e19dd7da3b Utilize f-string 2020-12-30 13:44:03 +01:00
Michal Čihař
d8a43642cb Apply black 2020-12-30 13:43:40 +01:00
Michal Čihař
bbc600b0b1 Retain ticket ownership 2020-12-30 13:43:06 +01:00
Michal Čihař
d32e9859f7 Simplify ticket subject 2020-12-30 13:42:48 +01:00
Michal Čihař
b3383c542a Share code for creating tickets 2020-12-30 13:30:22 +01:00
Michal Čihař
ab0f3f843a Fix creating owned tickets 2020-12-30 13:14:41 +01:00
Michal Čihař
b06e01a774 Fix old ticket URL 2020-12-30 13:14:33 +01:00
Michal Čihař
33d2cbf533 Fix tag assignment 2020-12-30 11:58:40 +01:00
Michal Čihař
c11cbed467 Document caching 2020-12-30 09:47:15 +01:00
Michal Čihař
68a0e93b79 Document usage 2020-12-30 09:45:47 +01:00
Michal Čihař
086dce8fb6 Black code 2020-12-30 09:45:36 +01:00
Michal Čihař
9102cbf9d0 Document maintenance status 2020-12-30 09:41:31 +01:00
Michal Čihař
5e916eed6f Describe how to disable notifications
Fixes #1
2020-12-30 09:39:36 +01:00
Michal Čihař
891bccf892 Fix assigning tags to tickets 2020-12-30 09:18:57 +01:00
Michal Čihař
63dedabe63 Fix syntax error 2020-12-30 08:59:58 +01:00
Michal Čihař
773084f504 Allow to provide default for user attributes
For some reason roles is missing in some cases.
2020-09-02 11:39:54 +02:00
Michal Čihař
3be167144a Add support for injecting additional data when creating user 2020-09-02 11:37:23 +02:00
Michal Čihař
160e7bfa71 Avoid using chown for agents
Otherwise the private comments will not work for them.
2020-08-18 13:23:01 +02:00
Michal Čihař
056b5009ac Allow to map usernames 2020-08-18 13:22:21 +02:00
Michal Čihař
a6845330bc Make range configurable 2020-08-18 13:22:10 +02:00
Michal Čihař
27251d7801 Better handle merged tickets 2020-08-18 13:08:50 +02:00
Michal Čihař
57d039703b Improve automated commets 2020-08-18 13:00:37 +02:00
Michal Čihař
bc0dd8301e Cache zammad instances
Otherwise we end up with too many open files error.
2020-08-18 11:25:48 +02:00
Michal Čihař
0f8696adbb Fix importing non owner comments
Temporarily chaning ownership of the ticket allows to post comment by any customer.
2020-08-18 11:09:23 +02:00
Michal Čihař
af7d142da1 Revert "Switch to token auth for Zammad"
This reverts commit 7fef65b66b.
2020-08-18 10:46:41 +02:00
Michal Čihař
7fef65b66b Switch to token auth for Zammad 2020-08-18 10:25:54 +02:00
Michal Čihař
af589b77f2 Document notifications
Signed-off-by: Michal Čihař <michal@cihar.com>
2019-05-27 21:20:26 +02:00
Michal Čihař
016a36a79e Update issues
Signed-off-by: Michal Čihař <michal@cihar.com>
2019-05-27 13:33:04 +02:00
Michal Čihař
8c3b7a3c86 Remove not needed attribute
Signed-off-by: Michal Čihař <michal@cihar.com>
2019-05-27 13:19:28 +02:00
Michal Čihař
4a0a453236 Properly handle uppercase emails
Signed-off-by: Michal Čihař <michal@cihar.com>
2019-05-27 13:19:16 +02:00
Michal Čihař
b67ae6487b Document known issues
Signed-off-by: Michal Čihař <michal@cihar.com>
2019-05-27 13:18:59 +02:00
Michal Čihař
fcc05c58b4 Remove not needed dependency 2019-05-27 12:05:42 +02:00
Michal Čihař
88bdfc53f8 Add actuall migration code
Signed-off-by: Michal Čihař <michal@cihar.com>
2019-05-27 11:56:19 +02:00
Michal Čihař
43d48c71e2 Rename script 2019-05-27 09:17:05 +02:00
Michal Čihař
1bb5486c28 Create Zammad tags 2019-05-25 11:04:45 +02:00
Michal Čihař
e20d2eb150 Download and cache rt data 2019-05-25 11:01:10 +02:00
Michal Čihař
560911282c Connect to bot services
Signed-off-by: Michal Čihař <michal@cihar.com>
2019-05-25 10:21:26 +02:00
Michal Čihař
9502fc75d5
Initial commit 2019-05-25 10:07:42 +02:00