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fb7c1f7582
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[fs2zammad] fix ticket history import
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2024-04-22 11:52:08 +02:00 |
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2ea87072fa
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Add initial fs2zammad script, drop old rt2zammad.py
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2024-04-19 16:50:55 +02:00 |
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ee9cc01db8
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Cleanup README
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2024-04-19 14:05:24 +02:00 |
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b44e8eb96a
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Add initial rt2fs script
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2024-04-18 15:53:32 +02:00 |
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Michal Čihař
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7d70eff100
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Add disclaimer as a first step
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2020-12-30 14:06:20 +01:00 |
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Michal Čihař
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e19dd7da3b
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Utilize f-string
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2020-12-30 13:44:03 +01:00 |
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Michal Čihař
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d8a43642cb
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Apply black
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2020-12-30 13:43:40 +01:00 |
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Michal Čihař
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bbc600b0b1
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Retain ticket ownership
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2020-12-30 13:43:06 +01:00 |
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Michal Čihař
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d32e9859f7
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Simplify ticket subject
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2020-12-30 13:42:48 +01:00 |
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Michal Čihař
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b3383c542a
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Share code for creating tickets
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2020-12-30 13:30:22 +01:00 |
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Michal Čihař
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ab0f3f843a
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Fix creating owned tickets
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2020-12-30 13:14:41 +01:00 |
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Michal Čihař
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b06e01a774
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Fix old ticket URL
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2020-12-30 13:14:33 +01:00 |
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Michal Čihař
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33d2cbf533
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Fix tag assignment
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2020-12-30 11:58:40 +01:00 |
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Michal Čihař
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c11cbed467
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Document caching
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2020-12-30 09:47:15 +01:00 |
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Michal Čihař
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68a0e93b79
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Document usage
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2020-12-30 09:45:47 +01:00 |
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Michal Čihař
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086dce8fb6
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Black code
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2020-12-30 09:45:36 +01:00 |
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Michal Čihař
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9102cbf9d0
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Document maintenance status
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2020-12-30 09:41:31 +01:00 |
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Michal Čihař
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5e916eed6f
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Describe how to disable notifications
Fixes #1
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2020-12-30 09:39:36 +01:00 |
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Michal Čihař
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891bccf892
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Fix assigning tags to tickets
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2020-12-30 09:18:57 +01:00 |
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Michal Čihař
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63dedabe63
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Fix syntax error
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2020-12-30 08:59:58 +01:00 |
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Michal Čihař
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773084f504
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Allow to provide default for user attributes
For some reason roles is missing in some cases.
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2020-09-02 11:39:54 +02:00 |
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Michal Čihař
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3be167144a
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Add support for injecting additional data when creating user
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2020-09-02 11:37:23 +02:00 |
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Michal Čihař
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160e7bfa71
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Avoid using chown for agents
Otherwise the private comments will not work for them.
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2020-08-18 13:23:01 +02:00 |
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Michal Čihař
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056b5009ac
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Allow to map usernames
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2020-08-18 13:22:21 +02:00 |
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Michal Čihař
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a6845330bc
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Make range configurable
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2020-08-18 13:22:10 +02:00 |
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Michal Čihař
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27251d7801
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Better handle merged tickets
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2020-08-18 13:08:50 +02:00 |
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Michal Čihař
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57d039703b
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Improve automated commets
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2020-08-18 13:00:37 +02:00 |
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Michal Čihař
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bc0dd8301e
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Cache zammad instances
Otherwise we end up with too many open files error.
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2020-08-18 11:25:48 +02:00 |
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Michal Čihař
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0f8696adbb
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Fix importing non owner comments
Temporarily chaning ownership of the ticket allows to post comment by any customer.
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2020-08-18 11:09:23 +02:00 |
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Michal Čihař
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af7d142da1
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Revert "Switch to token auth for Zammad"
This reverts commit 7fef65b66b.
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2020-08-18 10:46:41 +02:00 |
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Michal Čihař
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7fef65b66b
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Switch to token auth for Zammad
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2020-08-18 10:25:54 +02:00 |
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Michal Čihař
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af589b77f2
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Document notifications
Signed-off-by: Michal Čihař <michal@cihar.com>
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2019-05-27 21:20:26 +02:00 |
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Michal Čihař
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016a36a79e
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Update issues
Signed-off-by: Michal Čihař <michal@cihar.com>
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2019-05-27 13:33:04 +02:00 |
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Michal Čihař
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8c3b7a3c86
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Remove not needed attribute
Signed-off-by: Michal Čihař <michal@cihar.com>
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2019-05-27 13:19:28 +02:00 |
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Michal Čihař
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4a0a453236
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Properly handle uppercase emails
Signed-off-by: Michal Čihař <michal@cihar.com>
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2019-05-27 13:19:16 +02:00 |
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Michal Čihař
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b67ae6487b
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Document known issues
Signed-off-by: Michal Čihař <michal@cihar.com>
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2019-05-27 13:18:59 +02:00 |
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Michal Čihař
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fcc05c58b4
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Remove not needed dependency
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2019-05-27 12:05:42 +02:00 |
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Michal Čihař
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88bdfc53f8
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Add actuall migration code
Signed-off-by: Michal Čihař <michal@cihar.com>
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2019-05-27 11:56:19 +02:00 |
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Michal Čihař
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43d48c71e2
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Rename script
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2019-05-27 09:17:05 +02:00 |
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Michal Čihař
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1bb5486c28
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Create Zammad tags
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2019-05-25 11:04:45 +02:00 |
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Michal Čihař
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e20d2eb150
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Download and cache rt data
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2019-05-25 11:01:10 +02:00 |
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Michal Čihař
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560911282c
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Connect to bot services
Signed-off-by: Michal Čihař <michal@cihar.com>
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2019-05-25 10:21:26 +02:00 |
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Michal Čihař
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9502fc75d5
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Initial commit
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2019-05-25 10:07:42 +02:00 |
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